Why us?

Sage Hotel Management is currently seeking a overnight security officer at the UNC Charlotte Marriott Hotel & Conference Center located on the University of North Carolina at Charlotte Campus. As a member of the team, you will have the opportunity for personal growth, you will have the opportunity to impact the growth and development of your team, you will have the opportunity to engage in our community, and you will enjoy the opportunity to enrich lives one experience at a time.

At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.

Sage’s vision is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!

Job Overview

Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.

Responsibilities

• Patrol all areas of the property including outside parking lots on a regular basis.

• Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.

• Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.

• Document a concise security report on a daily log including incidents of theft, accidents and safety violations.

• Complete the necessary security forms to document losses of property or personal injury to guest or associate.

• Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.

• Conduct investigations of security incidents.

• Enforce the 'No Solicitation Policy' of the property.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Minimum two years prior experience in loss prevention.

Knowledge/Skills

• Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse.

• Ability to communicate through a portable radio. May require a second language.

• Excellent hearing required to communicate with guests, employees, managers, use radio.

• Excellent vision required for emergencies, visual safety inspections.

• Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.

• Bending/kneeling would be necessary in administering CPR and First Aid.

• Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.

• Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators.

• No driving required.

Environment

Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.

ID: 2022-15046

Position Type: Regular Full-Time

Property : UNC Charlotte Marriott

Outlet: Hotel

Category: Loss Prevention/Security/Risk Management

Address : 9041 Robert D. Snyder Rd

City : Charlotte

State : North Carolina

EOE Protected Veterans/Disability