TPG Capital recently completed the purchase of Change Healthcare’s Clinical Claims Management (CCM) business, which includes the ClaimsXten®, ClaimsXten® Select, ClaimCheck, Secondary Editing, and Episode Manager solutions. The transaction establishes the CCM business as an independent company, with an interim name of ClaimsXten Portfolio. ClaimsXten Portfolio has a long history as a trusted partner and market leader in primary claim editing, delivering value through savings, operational efficiencies, and long-standing partner relationships.

TPG Capital is a leading private equity platform of alternative asset management firm TPG and an active, experienced healthcare and software investor. TPG has a long history of partnering with companies, including the ClaimsXten Portfolio Business–a trusted partner and market leader in primary claim editing, delivering value through savings, operational efficiencies, and long-standing partner relationships. ClaimsXten’s primary solutions are ClaimsXten®, ClaimsXten® Select, ClaimCheck, Secondary Editing, and Episode Manager.

Senior Client Executive

Overview ClaimsXten:

TPG Capital recently completed the purchase of Change Healthcare’s Clinical Claims Management (CCM) business, which includes the ClaimsXten®, ClaimsXten® Select, ClaimCheck, Secondary Editing, and Episode Manager solutions. The transaction establishes the CCM business as an independent company, with an interim name of ClaimsXten Portfolio. ClaimsXten Portfolio has a long history as a trusted partner and market leader in primary claim editing, delivering value through savings, operational efficiencies, and long-standing partner relationships.

TPG Capital is a leading private equity platform of alternative asset management firm TPG and an active, experienced healthcare and software investor. TPG has a long history of partnering with companies, including the ClaimsXten Portfolio Business–a trusted partner and market leader in primary claim editing, delivering value through savings, operational efficiencies, and long-standing partner relationships. ClaimsXten’s primary solutions are ClaimsXten®, ClaimsXten® Select, ClaimCheck, Secondary Editing, and Episode Manager.

Work Location:

• Fully remote

Position:

Senior Client Executive, SCE, will be responsible for creating and expanding client relationships within their assigned territories. The primary focus of this position will be on executive relationship development/engagement, retention, and revenue growth. This position will report directly to the VP of Account Management. Additionally, in this role the SCE will work cross-departmentally internally ensuring collaboration and coordination with Sales, Operations, Service Delivery team and Product Management as appropriate.

Core Responsibilities:

• Account Management 50%
• Retention, retainment, and expansion 25%
• Collaboration with Key Stakeholders 25%
• Driving expansion of assigned accounts based on the financials contained in the 3-year Long-Range Plan.

Requirements:

• Minimum 7 years of experience working with large health plans.
• A minimum of 5 years in a client, strategic partner or supplier facing role including experience in strategic account management or strategic consulting in healthcare payer business, healthcare technology products and services business or healthcare payer operations and a proven ability to achieve retention, satisfaction and growth targets.
• Related Market Expertise with strong knowledge of account management methodology, planning, process optimization and data analysis.
• 5 years of progressive experience managing others preferred and track record of achievement with experience guiding and developing others through periods of change preferred.
• Master’s degree / MBA preferred or

Preferred Qualifications:

• Deep subject matter expertise in the product/solutions set managed, particularly as used by health plans in support of operational goals. Adaptive, collaborative, expedient with his/her team & internal partners.
• Ability to demonstrate thought leadership in Healthcare across multiple channels and become a trusted mentor to internal and external senior business decision makers.
• Strong competencies in these areas for leadership and management: interpersonal skills, delegation, team building, conflict resolution and decision making.
• Ability to develop and deploy the strategy that drives customer partnership, revenue growth and retention
• Customer centric with the ability to adjust plans and actions to meet changing market and/or customer needs and ability to put creative deals together to drive business growth

Working Conditions/Physical Requirements:

• General office demands

Travel: If the position does not require travel, remove this section.

• 25-50%
• Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Role location

The ClaimsXten Portfolio business is based in King of Prussia, PA so occasional office work is required, but primary location is working from home.

ClaimsXten Portfolio is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

Diversity and Inclusion:

• At ClaimsXten Portfolio, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.

California / Colorado / New Jersey / New York / Rhode Island / Washington Residents Only:

The applicable base pay for your state is listed below. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, ClaimsXten Portfolio offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with ClaimsXten Portfolio, you’ll find a far-reaching choice of benefits and incentives.

Diversity, Equity & Inclusion:

• At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
• Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

ClaimsXten General Disclaimer

Change Healthcare is not affiliated with TPG Capital, TPG or the ClaimsXten Portfolio Business. Change Healthcare is providing talent sourcing and other people management administrative tools for the ClaimsXten Portfolio Business for a brief period of time. However, Change Healthcare has no role in the interviewing, selection, employment, or management of ClaimsXten applicants or employees. Though applicants may see the Change Healthcare logo and/or email addresses during the application process (and, if employed, during employment), Change Healthcare serves only an administrative role and is not the employer seeking to fill this role. ClaimsXten Portfolio Business makes all employment decisions concerning applicants.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.