Job description

Start a career and Get More in Return®. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. At Jackson Hewitt, you’ll find work that works for you and adds up. We’ve got flexibility, career development opportunities, and a chance to work in your neighborhood. We’ve got your back, since we are one of the nation’s largest retailers (nearly 6,000 locations). We have a passion for our employees and our customers. We recognize and appreciate our corporate and local office team members are our greatest assets.

We’re looking for a passionate, hands-on Senior Director to join Jackson Hewitt as a key leader and organizational influencer. The Senior Director will establish and oversee the next version of the information security program at Jackson Hewitt and will report directly to the Chief Information Officer. This is a position where you will lead your own team, partner with leaders across the company, and engage directly with vendors and regulators to help Jackson Hewitt systematically secure our customers’ data, meet our obligations, and execute new business efficiently.

What you’ll do here:

• Update, oversee, and enforce Jackson Hewitt’s Information Security Program
• Create board-level reports on the state of the program
• Oversee service provider security standards and performance
• Establish safeguards and standards for risk management
• Maintain criteria for assessing the confidentiality, integrity, and availability of information systems and customer data
• Establish enhancements to processes and technologies for managing access controls
• Drive and oversee data inventory and classification exercises
• Conduct routine penetration testing of information systems
• Ensure the effectiveness of the controls used to detect attacks or unauthorized access to information systems.

Skills you’ll bring for success:

• 10+ years of proven leadership track record establishing and expanding information security programs in heavily regulated industries
• Highly accomplished at navigating conflicting demands and establishing sound approaches to move forward
• Successful experience with overseeing and securing workloads at scale in cloud environments
• Experience managing expectations and engagements with auditors and partners
• Experience with distributed field operations will be extremely helpful
• History of successfully managing teams
• History of successfully influencing other leaders
• High competency managing performance and setting expectations
• Positive attitude and can-do approach with the ability to be a calming influence under pressure

What you’ll get if you join us:

• Competitive Salary + Bonus
• Unlimited Paid Time Off + 12 Paid Holidays
• Fidelity 401k + Match
• Medical, Dental, Vision, EAP, Supplemental, Life, STD, LTD, HSA, FSA, Commuter
• Wellness activities throughout the year
• Parental Leave, Elder Care Leave, Volunteer Time Off
• Education Assistance (Reimbursement) Program
• Employee Referral Program
• Pet Insurance
• Company Celebrations, Appreciation Events, and Team Building
• Business Casual Dress with Jeans daily
• Fast-paced, innovative culture with an open and collaborative environment
• Ample opportunity to develop core and new skillsets and have a stake in your own success
• Freedom to create your best work and make a visible impact on the organization
• Opportunities for advancement within the organization

We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

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