Job description

Preferred to have the candidate with an LLC or Entity Established

Basic Role Information

• Senior (7+ years) IT Engineers
• Department: Cloud, Data Center and Workplace Technology
• Anticipated duration: 12 months
• Anticipated hours: 40 hours per week
• Desired work location: In-person - Merrillville,IN
• Contract-to-hire: Yes
• Contract Rate: $50/hr - $57/hr

Detailed Role Information

Responsibilities:

• Provide end user support to preparation of executive/board meetings
• Engineer/Analyst Support Level 2 and Level 3 Windows, Mac, Smartphones, Etc.
• Work with a sense of urgency/timeliness to executive needs/requests
• Provide guidance to executive administrative staff on incident and request processes
• Coordinate connectivity issues with on-site network team
• Maintain current stock of executive device travel package
• Coordinate with relevant EUS field technicians prior to executive trips
• Provide direct, hands-on, support to executive incidents
• Responsible for coordinating issuance/provisioning/configuration of executive end user devices
• Assist executives with hosting conference room meetings
• Coordinate office moves/reconfiguration with Facilities when necessary
• Provide conference room support

Desired skills, qualifications, or certifications:

• Demonstrated technical knowledge of Apple iOS, iPadOS, macOS.
• Demonstrated technical expertise with management of Apple devices with Microsoft Endpoint Manager (Intune)
• Demonstrated technical troubleshooting skills with Microsoft Endpoint Manager (Intune) for application and device registration, compliance, and configuration policies etc.
• Demonstrated technical knowledge and troubleshooting expertise with Windows OS and Windows applications.
• Proficient with iPhone and iPad support including mobile applications
• Proficient with collaboration applications such as Microsoft Teams, Microsoft 365 Apps for Enterprise such as Outlook, Yammer etc.
• Proficient with conference room support and conference room technology such as Microsoft Teams Rooms.

Job Type: Contract

Pay: $50.00 - $57.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Merrillville, IN 46410: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Software troubleshooting: 1 year (Required)
• iOS/Mac OS: 1 year (Required)
• Microsoft 365 Apps: 1 year (Required)
• Intune: 1 year (Required)

Work Location: One location

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