Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Senior Product Manager is a subject matter expert in managing product strategy at Alaska Airlines and Horizon Air. As an individual contributor, this role manages product strategy based on customer, competitive, and P(L) analysis, and will drive the P(L) and long-term strategic roadmap for assigned revenue products (first class, premium class, main cabin, saver, several first- and third-party ancillaries. Additionally, this role will identify, coordinate, and optimize prioritization of enhancements and changes to assigned revenue products to deliver outcomes aligned with our strategy.

Key Duties

• As a subject matter expert for managing assigned revenue products, leads the product guild and manages the entire product line life cycle within a cross functional organization, from strategic planning to tactical activities and execution.
• Exercise considerable judgement to manage revenue product performance across key factors: customer segment, channel, travel purpose, marketing carrier, form of payment, hub/region, and any other relevant lens by product.
• Understands revenue product drivers, business capabilities, customer behavior, and data well enough to serve as the economic focal for assigned products.
• Owns the first line of analytics for the product via self-service and assumption-based modeling.
• Predicts, monitors, and reacts to the competitive environment and technology trends for assigned revenue products.
• Defines creative, high quality, simple product roadmaps based on team strategy to advise key stakeholders throughout the company, including senior executives.
• Develops executive level product and policy recommendations based on data to drive Alaska to an industry leading revenue product position.
• Project manages all enterprise projects related to assigned products.

Job-Specific Experience, Education & Skills

Required

• 4 years of experience in product management, program management or product ownership.
• Bachelor’s degree with a focus in analytics, product management, economics or related, or an additional two years of training/experience in lieu of this degree.
• Proficiency with product management methodologies (including user research and product discovery).
• Ability to self-serve data via SQL and/or Alteryx. Comfortable working with large and complex datasets.
• Excellent written and verbal communication skills with diverse audiences, including both technical and non-technical customers, colleagues, and executives.
• Ability to facilitate user group meetings with stakeholders and drive agenda for a common solution.
• High school diploma or equivalent is required.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• 2 years of experience with data, modeling, and analytics.
• Prior airline industry experience.
• Experience managing vendor relationships.
• Demonstrated ability to interact with all levels of management cross-divisionally.
• Demonstrated ability to manage multiple projects with increased complexity.
• Demonstrated ability to manage conflict.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Competitive total rewards package
• Medical, dental and vision benefits
• 401k match program
• Monthly incentive pay plan
• Annual incentive pay plan
• Generous paid time off
• Travel privileges on Alaska Airlines & Horizon Air

Apply by 7:00 PM Pacific Time on 9/22/2022

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2022-9008

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.