Job description

St. Joseph's Village is seeking a Resident Services Coordinator for its community in Ypsilanti, MI. St. Joseph's Village is a member of Trinity Health Senior Communities (THSC), one of the nation’s largest, multi-institutional Catholic health care delivery systems, with over 40 communities in multiple states. From our amazing residents and guests who live and stay at our communities to our colleague-centric culture, you’ll find an environment that fosters a diversity of careers options, and promotes career growth within the greater Trinity network.

Resident Services Coordinator

The primary purpose of your position is to identify and assess individual needs of residents who appear to meet established definitions of frailty and establish/maintain linkages to supported services. Monitor the delivery of supportive services and advocate for changes in services desired or required by the resident., under the supervision of the Housing Manager/Designee. Additional opportunities include assisting with activities, tours and the monthly newsletter.

• Provide general assistance and advocacy related to supportive and social services of all residents.
• Provide up to date information and clarification regarding programs such as Medicare, Medicaid, entitlement/ formal supportive services, and other social services.
• Maintain relationships with community resources in order to remain current regarding information and services available to address resident needs.
• Act as liaison with local care providers and hospitals to ensure successful discharge from care facilities and transition to return residents to their apartments.
• Work cooperatively with residents and their families when planning for relocation to nursing home or other long-term care facility.
• Promote a positive social climate that fosters residents’ psychosocial well-being by developing, implementing and monitoring educational and therapeutic programs for resident participation.

Minimum requirements:

• Must possess a Bachelor's degree in human services, human development, gerontology, sociology, social work or a related field.
• Knowledge of the aging network, normal and pathological aging processes, and intervention techniques is preferred.
• Excellent organizational skills. Ability to perform multiple duties and functions related to daily operations and maintain excellent customer service skills. Ability to perform frequent detailed tasks and provide immediate service with frequent interruptions. Ability to change and be flexible with work priorities. Strong problem solving skills.
• Ability to research, analyze and assimilate information from various on-site or virtual sources based on technical and experience based knowledge. Must exhibit critical thinking skills and possess the ability to prioritize workload.

What Perks and Benefits Can You Look Forward to?

· Day-1 Benefits!

· Paid holidays and generous Paid Time Off (PTO)

· Up to $4,000 in tuition reimbursement annually!

· Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!

· Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network.

· Fast response interview times and job offers!

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Work Location: One location

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