SENIOR SALESFORCE SOLUTIONS CONSULTANT

Ascend Technologies enables business growth with innovation and technology. We help clients make IT investments with confidence, eliminate threats, meet the needs of the business and optimize user productivity. Our team (of over 300) are growing together because every day we focus on what’s important: Supporting our clients and each other.

Ascend has an exciting opportunity for a Senior Solutions Consultant. This position's primary responsibility will be to deliver consulting efforts to our customers, including leading and coordinating projects to ensure that our customer’s objectives are accomplished within timelines and budgets. This role will work closely with the customer to understand, prioritize and document business goals and solution requirements.

If you are inspired by the opportunity to join us, please read on and apply below. Ascend will consider fully remote candidates!

Your Day-To-Day as a Sr. Solutions Consultant:

Sr. Solution Consultants at Ascend have four primary areas of responsibility:

Project Planning

• Scope Projects: Provide presales support by driving deeper-level technical requirements during the sales process in order to scope and estimate the project.
• Create Project Plan: Develop and execute Project Plan/Schedule and deliver regular project status updates.

Project Design and Configuration

• Document User Stories: Collect and document detailed requirements and acceptance criteria.
• Formulate Effective Solutions: Analyze and evaluate business and technology requirements to formulate effective solutions.
• Configure Salesforce: Execute hands on configuration of Salesforce to fit business and technical requirements.

Project Management

• Facilitate Meetings: Prepare presentations and effectively facilitate meetings.
• Demonstrate Project Delivery: Demo work as completed, obtain feedback, and adjust as needed.
• Test and Train: Write test cases, facilitate testing and deliver project training.
• Deliver the Project: Deliver project on time, within budget and scope complete.

Collaboration

• Lead the Project Team: Manage a development team on projects providing oversight and leadership through the entirety of the project; this could include customer-side team management.
• Develop Customer Relationships: Successfully build and nurture long-term customer relationships.
• Identify Opportunities: Establish and build a rapport with customers throughout the project lifecycle to identify areas of future business.
• Partner with Account Owner: Work alongside account manager throughout sales and project delivery process in alignment with customer goals.

Your Skills and Experience:

• B.S. degree in Computer Science, Business or equivalent years of professional experience in a relevant field
• 3+ years of experience overseeing the technical direction, development, and implementation of Salesforce (SFDC) software solutions
• 2+ years of consulting experience
• Certifications: Admin, Sales or Service Cloud Consultant
• Previous project management experience
• Salesforce Lightning experience
• Strong experience with configuration, customization, programming with APEX Classes, APEX Triggers, Process Builder, Flows, Lightning components and implementing new instances of Salesforce from scratch
• Salesforce integration experience, including between different business systems as well as working with integration tools
• Possess working knowledge of and a commitment to greater understanding of evolving Salesforce and related technologies
• Ability to define problems, collect data, establish facts, and draw valid conclusions that demonstrate good judgment
• Ability to work independently in a collaborative, open team environment with minimal supervision
• Must demonstrate the ability to consistently form strong relationships and build trust with customers, internal and external resources, the sales team and external partners.
• Must demonstrate a high level of proficiency in business analysis, negotiation, problem solving, and interpersonal skills

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

This is a full-time position. We provide our team a generous benefits package. We offer medical, dental, vision, life & disability insurance, flexible spending accounts, voluntary accident and illness coverage, legal services, and 401k w/employer match. Ascend also extends a flexible time off policy to provide employees a healthy balance of life's demands.

Ascend Technologies is an equal opportunity employer. We believe prosperity is driven by the diversity of our employees. We celebrate authenticity and provide a safe and inclusive environment for all.

We look forward to reviewing your application and thank you so much for your interest in our company.

Sincerely,

Ascend Technologies Recruiting Team

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