At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Job Responsibilities:

• Monitor all installed systems and infrastructure
• Architect, configure, and document core On-Premises and any Multi cloud services including virtual machines, DNS, storage, and monitoring across the organization.
• System administration and support (including data backup, security management, user account management, e-mail systems, mobile device management, storage management)
• Install, configure, test, and maintain operating systems, virtual environments, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability, including ownership of backup, disaster recovery, and other redundancy strategies.
• Develop and maintain automated solutions using scripts to increase system efficiency and lower the human intervention time on any tasks
• Provide second level support to the end users and provide after-hours support for the business as they relate to specific IT projects or major incidents
• Provide 2nd and 3rd level support and provide technical direction to support staff, including documentation and training
• Liaise with vendors, management, and IT personnel for problem resolution
• Provide direct support to other technology teams
• Rotating after hours on-call supported required
• Ability to drive between locations as required
• Other duties as assigned

Qualifications:

• Bachelor's degree, or foreign equivalent, in Computer Science, Networking, Engineering, or a related technical field a plus
• Experience with systems design and development from business requirements analysis through to day-to-day management.
• Experience in deploying, managing, and optimizing enterprise monitoring infrastructures, such as SolarWinds
• Strong scripting and automation (PowerShell, VBS, BAT, Python, etc.)
• Direct, hands-on experience with automated software management tools such as Terraform, Ansible, Docker, and Kubernetes.
• 5+ years of experience with Cloud SaaS operations with Microsoft Azure, AWS, OCI
• 3+ years of experience with Infrastructure Automation or IaS scripting
• Strong understanding and technical knowledge of current network and operating systems, hardware, protocols, and standards, including:
  • Migration and support knowledge of cloud services including Amazon AWS, Microsoft Azure/Office 365 or Google
  • Microsoft Active Directory/Azure Active Directory
  • Microsoft Exchange mail system (Hybrid)
  • Microsoft SCCM/Quest KACE
  • Enterprise MDM solutions (Intune, Workspace One, JAMF)
  • Windows Servers 2008, 2012, 2016 and 2019
  • Linux Operating systems (Red Hat preferred)
  • SQL, IIS, RADIUS, NPS and other back-office Microsoft technologies
  • VMware virtualization (ESX, vCenter)
  • All Windows desktop Operating systems
  • Enterprise backup solution (Veeam data protection)
  • Cisco UCS or other blade technology
  • Enterprise storage systems (SAN and NAS)
  • Apple technologies including Mac platform
  • Knowledge of Adobe Cloud software a plus
  • Endpoint protection technology
  • IT security best practices
• Experience with PCI and SOX concepts a strong plus
• Experience working in a team-oriented, collaborative environment
• Experience with ITIL and Agile process including ServiceNow platform
• Ability to demonstrate troubleshooting skills, think analytically while working in a fast paced dynamic and growing IT environment and the flexibility to work with a wide range of technologies
• Strong verbal and written communication skills required
• Must be a highly motivated self-starter who can work autonomously or within a team environment
• Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
• MCP, MCSE, and/or CCNA certification a plus

The pay range for this position is $92,000 to $138,000 annually. Pay may vary based on a number of factors, including but not limited to a candidate’s job-related knowledge, skills, and experience; educational background; and geographic location. Dependent on the position offered, benefits, bonus and incentive payments, and other forms of compensation may be provided as part of a total compensation package.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.