Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Senior Immunization & SBC Advisor. See below for more information on this exciting opportunity and apply to join Credence today!

The United States Agency for International Development (USAID)’s Bureau for Global Health (GH) serves as the agency’s primary source of technical expertise, leadership, and donor coordination for the health sector, including HIV and AIDS, infectious diseases, child and maternal health and nutrition, family planning and reproductive health, and health systems strengthening and reform. GH is responsible for advancing field-relevant, state-of-the-art research and the transfer of new technologies and approaches to field programs. Through its staff, programs and country teams, GH provides critical support to USAID missions and field programs in more than 70 countries.

Over 6.2 million people have died from the COVID-19 pandemic. It has further disrupted access to essential services including immunization and put tens of millions at risk of contracting vaccine-preventable diseases. The Biden Administration has called on the world to collectively end the COVID-19 pandemic as soon as possible, and has introduced ambitious targets in three critical areas for ending this pandemic and preventing and preparing for the next: Vaccinate the World; Save Lives Now; and Build Back Better. As noted in the COVID-19 Global Response and Recovery Framework (GRRF), the U.S. government (USG) has committed to supporting the target of vaccinating 70% of the world population by the end of 2022.

To meet the ambitious goals set by the Biden-Harris Administration and the GRRF, the Bureau for Global Health joined forces with the Agency’s COVID-19 Task Force (CTF) to launch USAID’s COVID-19 Vaccine Access and Delivery Initiative (VADI) to support the USAID Administrator’s Global VAX commitments. The Global Health Bureau’s newly merged COVID-19 Response Team (CRT) is overseeing the historic rollout of more than 600 million vaccine doses, working closely with USAID Missions to coordinate, supply, and strengthen country readiness and delivery, managing our partnership with COVAX, Gavi, the Vaccine Alliance, the UN Children’s Fund (UNICEF), the World Health Organization, and others.

The key to controlling the pandemic lies in implementing a comprehensive public health and clinical strategy in every country. To prevent transmission and expand access to evidence-based, high-quality care and treatment for patients with moderate to severe COVID-19 infections, the Global Health Bureau has launched the Saving Lives Now agenda. Saving Lives Now aims to reduce morbidity and mortality, mitigate transmission, and strengthen health systems, including to prevent, detect, and respond to pandemic threats to respond to COVID more broadly.

The CRT’s Senior Technical Advisor for Immunization and Social and Behavior Change (SBC) will deliver exceptional, high-quality technical recommendations for USAID support to countries COVID-19 vaccine rollout and scale-up, as well as in building confidence in and demand for COVID-19 vaccines. The Technical Advisor will collaborate across the CRT team and report to the Management Lead for the Technical Leadership and Support Team (TLS).

USAID categorizes efforts in Immunization Demand within the Agency’s work in Social and Behavior Change (SBC). SBC interventions address individual, social, and environmental determinants (factors) that can affect adoption of healthy behaviors. These determinants may include skills, attitudes, social norms, and access to materials or financing, or other health system inputs.

As more and more safe and effective COVID-19 vaccines become available, issues of demand and SBC are of utmost importance to ensure adequate trust, confidence and uptake. The Senior Technical Advisor, Immunization & SBC will serve as an expert advisor on vaccine access and delivery, and related social and behavior change COVID-19 programming.

• Stay abreast of new policy recommendations, emerging evidence, best practices, technical and programmatic developments, and data sources, in the areas of vaccine access and delivery, and SBC for COVID-19;
• Provide state of the art technical guidance through the Vaccine Weekly, other updates and summaries of new policies and new clinical information (including in the areas social and behavior change; promoting gender equity, service delivery, reaching priority populations, human resource planning, microplanning, data systems for vaccination etc.);
• Review and develop recommendations for areas of vaccination rollout and scale-up, SBC programming, including behavior-related research and evaluation relevant to COVID-19 vaccine demand and acceptance;
• Facilitate sharing of COVID-19 immunization and SBC materials and best practices across US Government and other donor/bilateral programs in countries;
• Draft briefers, talking points, and information memo on COVID-19 immunization, as well as demand-related issues, programs and results;
• Provide programming guidance related to COVID-19 vaccines access and delivery, as well as demand and acceptance, including assisting with the preparation and/or review of strategies and project work plans across Global Health bureau projects;
• Provide technical and program oversight of COVID-19 immunization and vaccines demand and acceptance activities supported by USAID/GH cooperating agencies, including flagship programs managed by the MCHN Office;
• Facilitate the gathering of COVID-19 vaccines demand and acceptance data for reporting;
• Gather evidence from country programming, distill and analyze lessons learned to inform future programming.
• Support and contribute to Implementing Partners’ Fora

• Provide state-of-the-art technical and program expertise, assistance and support to the CRT, regional bureaus and USAID field Missions in the development and evaluation of COVID-19 immunization and vaccine demand strategies, programs, and policies; this can take the form of virtual or in-country technical assistance.
• Liaise with the Lead Technical Advisor and other CRTteam members to understand and develop tailored response mechanisms to address bottlenecks encountered in countries with regard to vaccine access and delivery, as well as acceptance and demand;
• Understand the landscape of partners / mechanisms best suited to deliver technical assistance for immunization scale-up and SBC, appropriate to country contexts;
• Provide USAID country health teams and implementing partners with informed input and ongoing technical support to ensure best practices in immunization and SBC interventions for COVID-19;
• Serve as a resource that provides technical assistance to USAID Missions and Washington staff as well as coordinates strategic priorities and external partner engagement;
• Provide technical guidance and support for policy development, program planning, project design and implementation in line with the evolving technical needs of USAID’s COVID-19 vaccination strategy as defined by USAID Mission strategies;
• Provide standardized and state of the art guidance to effectively monitor, evaluate and analyze USAID COVID-19 immunization program progress to roll-out on a country basis

The Advisor provides activity support to relevant Contract/Agreement Officer’s Representatives (C/AORs), and more generally serves to advance project management of USAID’s COVID-19 vaccine-related SBC and research and evaluation activities;

• Review Scopes of work for activities related to COVID-19 immunization, vaccine demand and acceptance;
• Provide support for program development and review of partner work plans and products;
• Assist in monitoring the project(s)’ technical and financial performance; and
• Support site visits to monitor the COVID-19 vaccine field activities, as needed.

• Masters degree and a minimum of 10 years of relevant experience, or bachelor’s degree with 12 years, Associate’s degree and 14 years relevant experience OR High School graduate and 16 years in public health, social psychology, health communication or other relevant behavioral/social science field;
• Experience working in areas of public health programming, policy, or research, including substantial experience in social and behavior change work, with experience in international or resource-challenged settings;
• Formal training in and demonstrated understanding of theories and frameworks relating to individual behavior change and broader social responses, the evidence base for social and behavioral/communication interventions and best practices, and familiarity with the current SBC and research and evaluation literature;
• Hands-on experience designing, planning, implementing, and evaluating behavioral interventions is highly desirable;
• Experience in vaccine demand-related programming highly desirable;
• US citizenship or US permanent residency with the ability to obtain and maintain Facility Access required.

• Innovation: Employee takes initiative to propose new ideas/approaches, and demonstrates ability to find new and better ways to accomplish work.
• Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and procedures.
• Interpersonal Skills: Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients and other outside contacts.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.

Credence Management Solutions, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and employment decisions are based only on job requirements, candidate qualifications, and our needs as a business.—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.

We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. Credence also does not tolerate retaliation against individuals who report discrimination or harassment.

This position described in this announcement falls under a contract with the Federal Government, and therefore is subject to the provisions put forward in OMB Circular A-76 which prohibit contractors from performing inherently governmental functions. Specifically, employees placed in agency positions will not perform inherently governmental functions, nor supervise any personnel other than the contractor’s own staff, nor make final decisions or sign documents that commit the U.S. Government