Job description

About Upstart

Upstart is a leading AI lending platform partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

By leveraging Upstart's AI platform, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates, while simultaneously delivering the exceptional digital-first lending experience their customers demand. Upstart's patent-pending platform was the first to receive a no-action letter from the Consumer Financial Protection Bureau related to fair lending. Upstart not only supports a large remote workforce, but also has offices in San Mateo, CA; Columbus, OH; and Austin, TX.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team

Upstart is in a period of rapid growth and the People Technology team is foundational to our continued success as we scale. Among other things, this team is responsible for the architecture, infrastructure and development of our people systems.You will be joining a company with engaged founders and leaders, strong values (practiced daily!) and operational rigor and discipline. Come help us build the programs and culture that will enable continued success for our employees and borrowers!

As a Senior Workday Analyst at Upstart, you’ll be responsible for configuration, maintenance and enhancement of Workday HCM. At Upstart, we currently have deployed Core HCM, North American Payroll, Time Tracking, Absence Management, Advanced Compensation, Benefits and Performance Management.

A successful candidate in this role is passionate about People Technology, proficient in People data architecture, has a great understanding of People Operations, and can operate in a rapidly changing environment. If you share our passion for building the people programs and solutions to support the innovators who are making credit more accessible through AI, this could be the role for you!

Position Location - This role is available in the following locations: Remote

Time Zone Requirements - This team operates on the East/West Coast time zones.

Travel Requirements - This team has regular on-site collaboration sessions. These occur 2-3 days per Month at the San Mateo office. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

How you’ll make an impact:
Support Upstart’s multi-year people process and technology roadmap through subject matter expertise and administration across all areas of Workday HCM product, including business process configurations, data management, security architecture, reporting, and integrations
Drive the strategic process for new initiatives holistically in terms of data/insights analysis, business proposals, requirements gathering, planning, development, implementation, stakeholder management and on-going support
Implement solutions that ensure data is complete, accurate, secure, and appropriately mapped for reports, dashboards, and downstream reporting systems
Continuously review and improve on the quality and completeness of internal technical documentation
Partner with stakeholders such as IT and People Ops to provide input into new processes, prioritize projects/enhancements, map business processes, implement creative and effective solutions that will shape the way Upstart People Ops operates now and into the future
Troubleshoot and resolve complex issues and defects with exceptional customer service
Provide mentoring, coaching and support for People team members including stakeholders and HR Business Partners.
Continually increase personal knowledge and maintain individual development through learning and research

What we’re looking for:
Minimum requirements:
8+ years functional and technical HRIS/Payroll design, configuration, and administration experience; 4+ years specifically with Workday
Strong configuration knowledge of Workday HCM, including Core HCM, Benefits, Compensation, Advanced Compensation, Payroll, and Time Tracking
Strong Workday Reporting including Advanced Reports, Matrix and composite reports
Understand Workday security, SOX compliance, and controls to effectively manage and maintain security and roles

General knowledge of Payroll functional areas and workflows

Preferred qualifications:
WD certifications (preferred but not required)
Passion to learn additional Workday modules
Open and enthusiastic to mentor and develop team members
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks
Ability adapt and live by Upstart values

Every second counts
Do not assume it can’t be done
Do the right thing even when it is hard
Be smart, but know you might be wrong
Make clever use of numbers

What you’ll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage
Personal Development and Technology & Ergonomic Budgets
Life insurance and disability benefits
Clubs and Activities (Game Nights, Fitstarters, Superwomen, Book Club, Investing Club, Financial Wellness, Photography Club and Basketball teams)
Unlimited PTO
401(k) match and Employee Stock Purchase Plan (ESPP)
Catered lunches + snacks & drinks

The minimum base pay for this position in Colorado is $88,200 + bonus + equity + benefits. Base pay may vary depending on job-related knowledge, skills, and experience. This information is provided in accordance with the Colorado Equal Pay Act. It is specific to Colorado and may not be applicable to other locations.

#LI-Associate #LI-REMOTE

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

https://www.upstart.com/candidate_privacy_policy

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