Job description

• Follows department and Chevy Chase Club policies and procedures including, but not limited to parking, cell phone use and conduct on the floor. Acts ethically and honestly at all times
• Adheres to all uniform, grooming & hygiene standards and maintains a professional appearance at all times.
• Knowledgeable of all aspects of department and daily Club operations including events and operating hours.
• Arrives to work on time. When necessary, follows proper procedures for tardiness, calling out and requests off.
• Displays commitment to the Club by demonstrating initiative toward assigned tasks and willingness to learn
• Works effectively and efficiently with other club staff
• Follows verbiage standards when interacting with members and guests. Effectively communicates with management and peers
• Makes a considerable effort to go ?Above and Beyond? to exceed member and guest expectations. Is attentive to members/guests and tries to anticipate their needs on a consistent basis. Takes pride in service.
• Ensures that all side work and room setups are completed efficiently and to standards. Takes the initiative to complete duties during down time.
• Recites specials, menu information and has the ability to answer questions at the table in a confident and professional manner.
• Follows all service standards on a consistent basis including but not limited to, clockwise movement around the table, serving and clearing from the appropriate side, repeating food/beverage orders when taking orders and when serving them. Serves ladies before gentleman, table setup and maintenance and etiquette standards.
• Complete knowledge of all food menus including the preparation and presentation of those items.
• Complete knowledge of all beverage and wine menus including the preparation and presentation of those items.
• Demonstrates proper table side wine service
• Obtains food and beverage orders in an efficient and accurate manner. Communicates the orders with members/guests and, when necessary, other service staff. Communicates all special requests to expo/runners and/or culinary.
• Knowledgeable of the Club?s point of sale system and uses it efficiently and accurately on a consistent basis.
• Knowledgeable of all safety procedures and practices them consistently. Makes management aware of any safety issues.

Job Type: Part-time

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