Job description
$ Hourly 8.00 + Tips
Duty:
Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques
- Takes orders and delivers food and beverage in a timely manner
- Ensures guests receive immediate, friendly, and personalized service to build their intent to return
- Guides guests through menus, answers questions thoroughly, and provides specific item suggestions and information about the establishment
- Maintains positive guest satisfaction by exceeding service expectations
- Handles guest complaints or directs them to a manager
- Operates point‐of‐sale system and handles large amounts of currency
- Practices proper cash handling procedures by addressing the point‐of‐sale system after every transaction and following appropriate checkout procedures
- Sets up and breaks down equipment and supplies
- Ensures floors are clean of debris at all times
- Maintains work areas by organizing and cleaning service stations and pre‐bussing tables as needed of all used glassware, chinaware, silverware, etc.
- Writes down all orders and inputs them into the point‐of‐sale system accurately
- Acts as a final check on the quality of food and beverage items before they are served to guests and ensures appropriate garnishes and condiments are on plates
- Assists management in welcoming new staff members
- When necessary, will occasionally assist host with greeting and seating guests
- Perform opening and closing duties as per established guidelines
- Comply with all food and beverage regulations
- Adheres to all company policies and procedures
- Other duties as assigned
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