We Make it Easy at Hyundai of Silsbee! If you're ready to join a winning team, we're ready to invest in your future.

Are you a motivated, detail-oriented, great with customers and looking for growth? If so, we are looking for you! Hyundai of Silsbee is looking for a Service Advisor to come join our growing team in our new state of the art climate controlled shop - the only one in the area!

WHAT WE OFFER:

• Health insurance
• Work / life balance – great hours & schedule options available
• Saturday Lunches
• Discounts on Parts & Service
• Sign on Bonus
• State of the Art Facility & Technology
• Hyundai Specific Tools Provided
• Paid Training
• Great Culture
• Career Advancement Opportunity
• Work with the latest technology
• 401K matching plan
• Paid vacation and holidays

RESPONSIBILITIES:

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS:

• High School Diploma or equivalent.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to read, write and speak English fluently.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Proficient use of computers
• Must be willing to work weekends