FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm’s medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery. The Synapse® Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record. REiLI®, Fujifilm’s artificial intelligence initiative, combines Fujifilm’s rich image -processing heritage with cutting- edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden standard of molecular based immunoassay technology for liver surveillance, cutting edge clinical diagnostic chemicals for leading laboratories across the country and diagnostic chemicals for OEM white labeling products. The company is headquartered in Lexington, Massachusetts. For more information please visit healthcaresolutions-us.fujifilm.com.

Job purpose

Duties and responsibilities

• Assign customer repair systems to Ultrasound Techs to ensure timely repairs while communicating updates of systems to Service Area Managers and Service Contracts team.
• Work with Ultrasound Sales, Marketing, Ultrasound Technical Support and Warehouse to ensure that demo, training, and trade show systems are configured and ready for the requested dates.
• Schedule the completion of new configurations to ensure that sales orders get fulfilled in a timely manner.
• Ensure all service work is completed in compliance with all HCUS procedures within required time frames.
• Manage the testing and cleaning of probes.
• Maintain and send daily reports for customer repaired systems and new configurations to internal and external employees.
• Maintains accurate inventory records in AX as it relates to ultrasound equipment.
• Work closely with Ultrasound Technical Support and Regulatory to ensure the correct revision levels, SIBs, and software are being implemented.
• Work with Regulatory to ensure that complaints related to Ultrasound are handled properly.
• Maintain good working relationship with other departments within
• Comply with all applicable S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations and standards.

Qualifications

• Bachelor’s degree in Logistics or Business preferred, or equivalent work experience.
• Previous coordinating and scheduling experience highly desirable.
• Proficiency with PC and Microsoft software Strong working knowledge of warehouse management systems preferred.

Physical requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
  • Usual office working conditions.
  • Frequently required to sit; talk; or hear.
  • Frequently use fingers to type and do other fine motor tasks.
  • Occasionally required to stand; walk, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.
  • Occasionally lift and/or move up to 75 pounds.
  • Specific vision abilities required by this job include close vision, distance vision and depth perception.

Additional requirements

• Must be highly computer literate.
• Must have valid driver’s license with a safe driving record.
• Must have strong leadership skills.
• Must have strong management skills.
• Must have good written and oral communications skills.
• Detailed knowledge of administrative procedures.
• Must be self-motivated, able to work independently, multi-task projects and possess decision-making skills.

TRAVEL:

• Occasional (up to 10%) travel may be required based on business need.