Job description

Oasis Financial is looking for a Servicing Status Specialist to add to our dynamic team. This role is responsible for developing and fostering relationships with our attorney customers while monitoring and managing our statusing portfolio. The successful candidate will be highly motivated to meet and exceed monthly targets. Each Servicing Status Specialist will also be crossed trained for our other servicing roles to help meet business demands as needed. Compensation includes a base salary and monthly incentives aligned with results.

ESSENTIAL JOB FUNCTIONS: (percentages are approximate and are subject to change):

• Calls attorney and paralegals to obtain updates on cases in our open portfolio -- 75% of the position
• Handles incoming attorney-line and payoff queue calls -- 10% of the position
• Executes other duties including drafting correspondence, working with other departments, special portfolio analysis projects, regulatory compliance, etc. as needed -- 5% of the position

QUALIFICATIONS:

• Previous sales, account management, or customer service experience required
• Bachelor’s Degree a plus, but not required
• Paralegal or legal background is a plus, but not required
• Self-motivated and desire to build great relationships and exceed monthly goals
• Strong interpersonal skills; ability to handle interactions with attorneys and sales people
• Sound decision-making ability and proactive problem-solving
• Excellent verbal and written communication skills
• Ability to manage professional and executive relationships
• Dependable, professional and good work ethic
• Ability to work in a fast-paced environment with specific set business goals and monthly quotas
• Proficient in Windows system and Microsoft Office

BENEFITS:

Oasis offers competitive compensation (salary and monthly incentive eligibility), and benefits that include health, dental and vision plans, 401(k), flexible spending account and paid time off.

ABOUT US:

When life gets hard, we make it easier! With almost 20 years of experience, Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. We also provide medical lien funding through MoveDocs – a cloud-based fintech company designed to be an end-to-end solution for personal injury law firms to help uninsured and under-insured patients gain access to healthcare they need but cannot afford. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible.

Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide which gives us an amazing platform to service our customers. Also, part of Libra Solutions is Probate Advance, the leading provider in inheritance funding. The combination of our footprints, relationships, technology, and funding power solidified our combined companies as the premier leaders in medical lien, inheritance and pre-settlement funding and servicing.

Oasis Financial is headquartered just outside of Chicago in Rosemont, Illinois, a stone’s throw from major public transportation and expressways. (We are just 2 ½ blocks from the blue line el train with a free shuttle that runs between the morning and evening rush hours.) We have a great team delivering a great product!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Account management: 1 year (Preferred)

Work Location: One location

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