Job description

Do you have a passion for the ever-changing world of social marketing? Are you a trend-spotter and thrive on impact of social marketing at scale? If so, we may have the perfect job for you: Social Media Community Manager

ICUC is a part of Dentsu Creative, a global creative agency delivering idea-led brand transformation at scale. Applying big platform thinking, we bring ideas to life and deliver world-class creative solutions to meet consumer touch points and work across geographies, cultures and channels. ICUC is the pioneering force and expert in social media community management and digital customer care. We are a team of creatives, strategists, content creators and social media managers working directly with Dentsu Creative brands to deliver first-class, social media expertise and helping our clients to bring their brand stories to life.

You can become a part of a fast-paced, exciting, and fun work environment, all from the comfort of your own home – ICUC is a fully remote company and has been since day one. Our mission is to remind the world that there are humans behind brands. That does not only apply to our clients and social media communities but first and foremost to the workplace. Our culture is built on a foundation of collaboration, responsibility, and trust, meaning you will be recognized for your hard work and achievements. We believe in supporting a progressive culture that allows you to feel at home, enjoy equal opportunities and grow with us. At ICUC we achieve things together, as a team.

Want to join the team?

We are looking for a social media super-user who is ready to help our clients transform their social media presence. Take this unique opportunity to join our growing team as Community Manager and collaborate with dentsu experts for a top-tier client.

What awaits you?

• Be the community management expert – engage with key decision makers within client teams to help advance their long-term competitive position through social media

• Develop social media strategies that support the broader business and marketing goals of the client

• Embrace the opportunity to dig into insights and conversations that help fuel the larger social media story

• Monitor company’s social media accounts daily and proactively seek engagement opportunities to identify brand supporters and advocates via native tactics and social listening platforms

• Provide thought leadership as well as engagement opportunities and strategic recommendations to advance client’s social presence

• Conduct and present social media reports and sentiment analysis

• Support the crafting of creative and/or media briefs and inspiration stimuli to prompt new ideas and thinking

• Work with cross-functional partners, including agency colleagues as well as client’s department teams (Marketing, Communications, Business Development etc.) on response approvals and playbook updates

What You'll Bring:

• Bachelor's degree or higher in Marketing, Communications or related field preferred

• 3+ years of professional experience in marketing, social media, external communications or related field.

• Strong understanding of social platforms (Twitter, Facebook, LinkedIn, Instagram, YouTube etc.) and/or social media management tools such as Hootsuite, Sprinklr, Social Studio, etc.

• You are a great communicator, writer, and project manager who understands how to communicate technical concepts and their impact to stakeholders at all levels.

• Skilled at creating social content on your phone (Instagram Stories, Photoshop)

• Good business acumen and interpersonal communication skills, both written and verbal, including experience in translating business objectives into social media strategies

• Ability to think fast, work proactively, and remain diligent in a highly dynamic and fast-paced environment

• Strong analytical and problem-solving skills with the ability to clearly identify, define and articulate problems and develop creative solutions to address client requirements.

• Energy industry experience is considered a strong asset

Are you ready to take the next step in your career while working from anywhere? Then join our team. As mentioned, this role is 100% remote, but it gets better – with ICUC being a part of the Dentsu Creative, you will not only have access to the leaders in the digital economy, along with corporate programs and career support but work closely with the thought leaders in the industry and be a champion for meaningful progress and a force for good.

Join a people-first culture and share your passion with high-performing team members and clients that will challenge you to learn and grow every day. We hire you for your talent and not just for the job!

We encourage all qualified candidates to apply, however only those selected for an interview will be contacted.

We have an exceptional record of accommodating the needs of any talent – if at any stage of the application process you require accommodation, please let us know. Here at ICUC we embrace and celebrate diversity and inclusivity. We are committed to creating a safe and respectful work environment and building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive and collaborative we are, the greater work we can create together.

Thanks again for your interest and have a great rest of your day!

Job Type: Full-time

Salary: $60,000.00 - $80,000.00 per year

Benefits:

• Extended health care
• Paid time off
• Tuition reimbursement
• Wellness program
• Work from home

Schedule:

• 8 hour shift

Experience:

• Organic Social: 2 years (preferred)
• Community Management: 3 years (required)
• presenting Social Insights: 2 years (preferred)

Work Location: Remote

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.