OBJECTIVE: Do you have creative content production skills and bold original ideas for growing a digital audience? Join our team and get ready to make an impact! In this role, you will use your social media chops and innovative digital strategies to help COSI build a passionate following around our Emmy-winning original science shows (Creative Media) such as Dr. B in 3 and QED with Dr. B. Creating for Twitter, YouTube, Instagram, TikTok, Facebook and other social media platforms, you will support these COSI brands with the goal of engaging, inspiring, and transforming audiences. Behind the scenes, we need you working with the COSI digital team to analyze data, identify trends, and collaborate on strategic campaigns around these science communication shows and digital experiences. Please note, this social media role is specifically focused on the shows and Creative Media experiences, not the overall COSI brand and social media presence.

EDUCATION & EXPERIENCE: This job might be for you if: You have 3+ years of professional experience in social media, content creation, marketing, communications, or a related field. You want to be part of a growing team and contribute to new ideas and directions right away. You have awesome communication skills and super-powered attention to detail. You can write eye-catching copy and produce high quality visuals for social media. You are creative, energetic, and collaborative. You have a sense of humor and a willingness to learn and laugh (sometimes at yourself). To land this gig, you must have some legit experience with social media monitoring, audience analytics, and social content management. And you need to have a solid handle on digital/design/video tools like Adobe Creative Suite, After Effects, Canva, and so on.

ACCOUNTABILITIES/ESSENTIAL JOB FUNCTIONS include, but are not limited to:

• Work closely with Social Media Manager (SMM), Creative Media production team, and COSI leadership to develop and support new strategies for social media and digital engagement around Creative Media.
  • Research and benchmark other successful brands and channels.
  • Create short term strategies that fit into a longer term vision for the content and platforms.
• Produce excellent visual content and written copy, consistently aligned with brands and user trends, to attract and engage targeted audiences.
  • Create and implement bold imaginative ideas that push audience expectations.
  • Develop media-diverse content that is attention-grabbing, informative, and entertaining.
  • Leverage existing assets and content to create meaningful online experiences.
  • Brainstorm creative ideas around extended opportunities for connecting COSI Creative Media and social media to other platforms such as TV, streaming media, radio, etc.
• With digital team, regularly monitor, measure, and share data insights regarding the impact of social media efforts.
  • Analyze past campaigns and research social media trends to inform recommendations and pinpoint opportunities for improvement, using key performance indicators for social media and digital marketing.
• Working alongside the Director of Creative Engagement and the Director of Diversity and Equity, strategize and implement ways to expand the COSI brand to provide a deeper level of engagement with diverse audiences of all backgrounds, ages, and abilities.

Other Duties:

• Support general COSI operations through participation in meetings as appropriate.
• Be comfortable appearing on camera at times, as part of social media posts and management activities.
• Serve as an example to other COSI Team Members and Volunteers in matters of appearance, attitude, and performance in a manner best serving COSI paid and Volunteer Team Members and Guests.
• In accordance with COSI's Guest Services Strategy, and as opportunities present themselves, provide excellence in Guest Services by assuring Guest safety, using courtesy to drive each Guest interaction, by delivering the COSI show, and by keeping operations efficient.
• Perform other duties as assigned.

Perks & Benefits:

COSI prioritizes the health and wellness of our Team because we believe in investing in the people who make our programs and services possible. To learn more about what COSI offers, visit: https://cosi.org/careers.