Job description
Who We Are
At OtterTune, we make database optimization simple. Our main offering is a cloud service that uses machine learning (ML) to automate the difficult process of database performance tuning. Based on cutting-edge database and ML research at Carnegie Mellon University, OtterTune analyzes a customer's database activity and learns the best configuration for it, thereby boosting database performance and lowering costs. OtterTune's recommendations frequently outperform those of experienced database administrators.
About the Role
We are hiring a Solutions Architect to help ensure customers get the most out of their OtterTune experience and to promote the virtues of OtterTune. Solutions Architects will become experts in using OtterTune to help customers with their distinct database environments and optimization goals. They will proactively assist customers with their onboarding and ongoing integrations with OtterTune and use their knowledge of the customer landscape to help drive our team towards correct prioritization decisions.
This role is a unique opportunity to join OtterTune in the early stages of its development where you can make a significant impact on customer experience and product evolution.
You Will
- Work closely with customers to help them get the most value possible out of OtterTune.
- Assist customers with complex infrastructure setups when integrating with OtterTune.
- Help translate customer needs into OtterTune engineering requirements.
- Actively participate in the design of customer tooling and user-facing features.
- Develop and present OtterTune demos to external audiences.
- Educate relevant user communities on OtterTune via conference talks, blog posts, etc.
- Help customers debug active OtterTune integration issues.
You Might be a Fit for the Role if You Have
- 5+ years of experience working with database technologies (e.g., MySQL, PostgreSQL).
- 5+ years of experience working with cloud technologies (AWS, Azure, GCP, etc.) and navigating cloud APIs.
- Operational experience with databases (index tuning, query tuning, backups, etc.).
- Experience when it comes to debugging production environments.
- Strong client-facing technical communication skills and initiative.
- Experience presenting and writing technical content for external audiences.
- A desire to knowledge share and advocate for the use of modern technologies.
- Experience with using SQL and scripting (i.e., python/bash).
Our Benefits
- Comprehensive medical, dental, and vision plans for you and your dependents
- 401k plan with matching
- Unlimited PTO
- 12 weeks of paid family and medical leave
- Flexible hours
We Would Still Like to Hear From You
Humans never stop learning. Everyone learns on the job, no matter what job it is. OtterTune employees are encouraged to take time to level up their skills. Even if you do not check all of the boxes, please reach out to us about this position if you are interested.
Building an Inclusive Workplace
OtterTune is an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. OtterTune embraces diversity and provides equal employment opportunities to all employees and applicants for employment. OtterTune prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.