Job description

Responsibilities

· Greeting guests upon their arrival and processing transactions

· Answering clients’ questions about services via phone, email or in person

· Suggest and promote retail products or additional services

· Responsible for the entire lower level of the Inn, including the indoor pool, gym, salon, spa sanctuaries, and boutique

· Ensuring 4 diamond expectations are always met

· Acknowledge and respond to relevant customer needs and expectations

· Uphold hygiene standards and follow health and safety regulations

· Cooperate with and report to administration on any arising issues

· Engage with guests

· Maintaining Salt Room activities

Requirements

· Experience in retail design and sales will be considered an asset

· Excellent knowledge of grammar and speaking the English language

· Efficient computer skills and willingness to learn

· Communication and customer service skills

· Positive and professional attitude

· Availability on weekends and holidays

· Great physical stamina and ability to lift 20 pounds

· Work well in a team setting

· Self-motivated and ability to multitask proficiently

· Reliable means of transportation

· Previous Spa Experience will be considered an asset

Benefits

· Health Care Plan (Medical, Dental & Vision)

· Retirement Plan (401k)

· Life Insurance (Basic, Voluntary & AD&D)

· Paid Time Off (Vacation)

· Family Leave (Maternity, Paternity)

· Short Term & Long Term Disability

· Training & Development

· Great pay and work environment

· Resort discounts

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Weekend availability

COVID-19 considerations:
Since reopening in June 2020, we have invested nearly $500,000 in technology, infrastructure and protocols to ensure the safety of our staff and guests. We consider our guests, staff, and their families to be an extension of our family.

Education:

• High school or equivalent (Preferred)

Work Location: One location

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