Job description
Job Summary:
The Operations group is a collection of sub-departments which is responsible for everything after an account is opened or a trade occurs. The Operations group's responsibilities include opening customer accounts, account maintenance, receiving and delivering money and securities to customers, and many more. The Ops Control group is composed primarily of the Securities Control departments and includes additional responsibility for overarching Operational regulatory and financial controls for the entire Operations group. Essential Functions:
As a subsidiary of HilltopHoldings, which also encompasses PlainsCapital Bank and PrimeLending, we have the financial strength and stability that has withstood the test of time. Our nationwide presence in 400 locations across 44 states provides our associates with extensive opportunities to grow their careers in a diverse organization that truly values relationship capital above all else
HilltopSecurities is currently looking to hire a Senior Operations Analyst in our Dallas, Texas headquarters. This role will focus on overseeing certain control functions and use established techniques to analyze and resolve complex operations support problems and initiatives. This role will also involve a certain amount of quality assurance testing in addition to the ongoing analysis work.
The Operations group is a collection of sub-departments which is responsible for everything after an account is opened or a trade occurs. The Operations group's responsibilities include opening customer accounts, account maintenance, receiving and delivering money and securities to customers, and many more. The Ops Control group is composed primarily of the Securities Control departments and includes additional responsibility for overarching Operational regulatory and financial controls for the entire Operations group.
- Responsible for the analysis and resolution of complex operations problems and initiatives.
- Responsible for non-routine activities/transactions by drawing on multiple information sources and understanding multiple effects of a transaction.
- Participates in projects and/or introduction of new initiatives, systems, products/services, and processes.
- Process flow documentation including current state and future state diagrams for new initiatives.
- Work with vendors/partners to incorporate and test changes and/or troubleshooting issues.
- Collaborates with other Ops Control team members to achieve departmental objectives.
- Documents and records metrics and exposures; reports statistics to senior leaders of Operations.
- Review and analyze aged exposures and exceptions to drive operations team to prompt resolution.
- Escalates items of risk to operations supervisors.
- Assist with special projects assigned by manager.
- Undergraduate degree in accounting, business or finance, or equivalent combination of training and experience
- FINRA Securities Industry Essentials, Series 99 or Series 7 a plus
- Experience with Broker/Dealer Operations or Securities Processing
- Strong computer skills with applications including Microsoft Excel, Word, Outlook and back-office systems
- Some familiarity with Microsoft SQL and Visio
- Demonstrates ability to independently troubleshoot and resolve complex problems
- Strong analytical and critical thinking skills
- Customer focused with strong interpersonal and communication skills
- Strong project and time management skills with the ability to manage multiple projects simultaneously
- Ability to adapt to changing organizational priorities
- Detail oriented with the ability to prioritize workload to meet daily deadlines
- Team player who shows commitment and dedication, and can maintain both a positive attitude and high level of performance on high demand & time-sensitive initiatives
At HilltopSecurities, we believe in building noble and collaborative relationships that enrich the financial future of individuals, businesses and communities. With an extensive portfolio of products, we deliver a broad range of investment banking and related financial services that help our clients achieve their definition of success.
As a subsidiary of HilltopHoldings, which also encompasses PlainsCapital Bank and PrimeLending, we have the financial strength and stability that has withstood the test of time. Our nationwide presence in 400 locations across 44 states provides our associates with extensive opportunities to grow their careers in a diverse organization that truly values relationship capital above all else
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