Job description
Engineering
Web
Originated from Spotify, Backstage is a leading open source platform for building developer portals. Adopted by hundreds of companies, Backstage helps customers to restore order to their microservices and infrastructure and enables product teams to ship high-quality code quickly — without compromising autonomy.
Location
New York or Remote Americas
Job type
Permanent
Interested in helping us drive Spotify’s developer portal philosophy and enterprise adoption? We in Spotify’s Backstage team are looking for a Staff Sales Engineer with a right balance of technical knowledge, eye for business, and interpersonal skills to help customers see the value of developer portal software to their business.
Join a nimble, startup-like team of engineers, marketers, business developers, and product managers to drive an entirely new technology-focused business line and distribution channel. We’re seeking versatile engineers skilled in technical sales, web development and customer interaction who feel energised to help realise Backstage’s enormous potential.
Your daily work is flexible, and you can expect a broad and developing role in which the combination of technical knowledge and ability to drive change and shape client opportunities is central.
What you'll do
- Connect with prospects & customers (running demos, sharing roadmaps, answering general questions)
- Create and articulate compelling value propositions around Backstage based products
- Driving prospects down the sales funnel
- Partner with marketing, developer relations and business development to grow the Backstage footprint
- Handle numerous accounts concurrently and strategically
- Accelerate customer adoption through sales engagements
- Work with external partners to extend reach and drive adoption
- When necessary, get hands on and dig in to help address customer issues alongside Customer Success Engineering and Core Engineering
- Develop a deep understanding of customer concerns, share insights when metrics and anecdotes may differ
- Leverage knowledge of customers’ needs to assist Product and Engineering teams in better serving your customers
Who you are
- The ideal candidate will possess both a sales and technical background that allows them to strategically engage at the C-level as well as with software developers and IT architects
- A self-starter who is prepared to plan and execute against a rapidly evolving landscape
- Excellent communicator able to concisely explain technical solutions and tricky issues
- Quick learner with a strong interest for technology
- Proficient in web development with React, TypeScript and Node under their tool-belt
- Organised to manage numerous projects at a time while paying strict attention to detail and deliver results across multiple initiatives such as driving expansion, customer happiness, feature adoption, and retention
- Prior experience working for a technology startup or experience helping customers build cloud based solutions would be a plus
Where you'll be
- We are a distributed workforce enabling our band members to find a work mode that is best for them!
- Where in the world? For this role, it can be within the Americas region in which we have a work location and is within working hours.
- Working hours? We operate within the Eastern Standard time zone for collaboration and ask that all be located in that time zone.
- Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
Our global benefits
Extensive learning opportunities, through our dedicated team, GreenHouse.
Flexible share incentives letting you choose how you share in our success.
Global parental leave, six months off - fully paid - for all new parents.
All The Feels, our employee assistance program and self-care hub.
Flexible public holidays, swap days off according to your values and beliefs.
Learn about life at Spotify
The United States base range for this position is $185,545-$265,064, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. This range encompasses multiple levels. Leveling is determined during the interview process. Placement in a level depends on relevant work history and interview performance. These ranges may be modified in the future.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
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