Job description

THE ALLSAINTS TEAM

Here at AllSaints we are proud to be a customer centric global team. Our vision is to make the coolest clothes to evoke emotion for our customers, worldwide.

Everything about our style and creativity is curated in-house, from store design and construction to our brand image, digital presence and clothing design. We are truly an agile business: we work at pace and take responsibility for making a difference.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

As an AllSaints Stock Asspciate, you will be supporting our general back of house operations.

The majority of the day will be spent helping our team with deliveries, shop floor replenishment, customer product requests and picking and packing orders for our digital orders.

You will work closely with your management team, supporting the store in reaching its targets and helping us to deliver an exceptional customer experience.

You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it.

WHAT WILL I BE DOING?

• Our stores are busy and the majority of your time will be spent on your feet. Your day will be varied, fast-paced and most importantly, fun!
• Stock replenishment, deliveries and customer product requests are essential to a successful day and it will be up to you to ensure this is done efficiently and with pace
• Picking and packing orders for our digital customer orders will be in high demand during our busiest periods and it will be up to you to get our orders readied, quality checked and shipped within a small window of time
• You will support our cash desks with replenishment of essential stationary and may be asked to support gift wrapping
• You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
• You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
• Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
• You may be asked to work outside of store opening hours to support our 24/7 digital customer orders

WHAT SKILLS DO I NEED

• Charismatic and attentive; you'll be constantly interacting with team members, delivery and collection teams and our customers
• Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
• Can do attitude and lots of energy - the stockroom is the engine room of all our stores and you’ll be consistently busy
• Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
• Tech savvy; you'll be processing our digital orders, store deliveries and customer product request using our in-store digital tools
• Immaculate attention to detail
• Confident, articulate and professional speaking abilities

ABOUT THE STORE AND TEAM

Our North America region is made up of 76 retail locations across the US and Canada with our flagship store in SoHo, New York City. We are primarily based out of our Los Angeles studios, bringing our brand’ infamous aesthetic to the West Hollywood hills.

WHAT WE STAND FOR

Customer Centric We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

Work at Pace We know our goals, and we work with clear outcomes in mind

Take Responsibility We are self aware, understand the impact we have on others and are positive about the future

BENEFITS

Your career matters to us and we will do what it takes to help you on your journey in life. You’ll be challenging yourself and your leadership. The opportunities will be there and you’ll be working within an environment that rewards hard work and innovation. Internal promotion is the norm not the exception and you’ll be supported in your ambition to reach the next step of your career.

In addition to this we offer a competitive pay and benefits package that includes an amazing employee clothing allotment and discount. We are an Equal Opportunity employer and we very much look forward to working with you.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location

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