Job title: Student Support Worker

Position Function: The Student Support Worker is primarily responsible to the administration for providing social services and support to pupils.

• Assists with credit checks and interviewing of potential students under the guidelines of the counselor and administration
• Provides individual guidance for pupils concerning personal, academic, and social problems and goals, including housing, employment, daycare, and SRS assistance
• Assists counselor in providing information and services in relation to post secondary opportunities in careers, technical schools, colleges and universities, scholarship opportunities, financial aid, and employment opportunities
• Assist counselor with monitoring and adjusting students’ academic plan, sequence and placement of courses, and college/career development planning
• Assists in pupil orientations for new students
• Provide mini orientations for new students
• Provides responsive services through the use of individual consultation and referral
• Maintains a record keeping system for both the district and outside agencies as required
• Serves as a student advocate, leader, collaborator, and a change agent
• Responsible for the students on their caseload and the follow-up with their student advisement duties
• Properly documents student course progress for credit sign-off by administration for life skills and parenting workshops
• Assist with other program and office duties as requested by the administration
• Assist students with Apex when teachers are unavailable

Additional Duties: Assists with additional duties as assigned by Supervisor.

Equipment: The employee must demonstrate the ability to use basic office equipment such as computers, scanners, copiers, and fax machine. Must always comply with USD 259’s guidelines for equipment use.

Travel: Limited travel between schools and central offices may be required.

• Work in standard office and school building environments
• Ability to work outdoors during outdoor student activities
• Additional demands upon request of Supervisor

• Ability to communicate both verbally and written in order to communicate with others inside and outside of the organization for the purpose of giving and obtaining information
• Basic computer proficiency and the ability to effectively use Microsoft Word and Outlook which will be determined and validated by testing
• Use of good judgment to make decisions on recurring assignments
• Ability to communicate effectively with a supervisor when their discretion is needed
• Displays a significant degree of professionalism and confidentiality
• Ability to conform to proper standards of professional dress and appearance
• Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them

• Contact with personnel within the district and with customers and vendors
• Will be working under the direct supervision of the department supervisor in order to complete day to day tasks
• Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy
• Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues
• Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service

• In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave
• Any deviation from assigned hours must have prior approval from the employee’s supervisor or building administrator
• All employees are required to report to work dressed in a manner that reflects a positive image of USD 259 and is appropriate for their position

• A High School Education or GED equivalent is required
• No experience is necessary on the job training is available

FLSA Status: Non-Exempt