Job description

HOUSEKEEPER/ROOM ATTENDANT

Summary Statement

The Housekeeper/Room Attendant is responsible for monitoring, cleaning and maintaining the cleanliness, sanitation and organization of assigned guest rooms in line with the hotel’s standards.

Primary Duties

1. Load and organize housekeeping carts.

2. Transport cart with cleaning supplies, amenities *and linens to assigned guest room and position securely. Store carts in the utility closets when finished.

3. Always greet guests with a “Good morning,” “Good evening,” etc.

4. Use correct cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements.

5. Clean and service guest rooms by category priority.

Knowledge and Skills Required

· Good command of the English language.

· Experience in some cleaning/housekeeping capacity required.

· Previous experience in hospitality industry, preferably housekeeping.

· Ability to provide excellent customer service and maintain a professional demeanor.

· Ability to: perform job functions with attention to detail, speed and accuracy according to established priorities.

· Ability to organize workflow in an orderly manner.

· Be a clear thinker, remaining calm and resolving problems using good judgment.

· Ability to recognize situations which may involved guests that require immediate supervisory attention and ability to respond effectively to guest requests.

· Ability and willingness to follow directions thoroughly, understand guest-service needs, work cohesively with co-workers as part of a team, work with minimal supervision, and maintain confidentiality of guest information and pertinent hotel data.

· High school diploma or equivalent education preferred.

· Ability to lift up to 18 pounds.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Pay may depend on skills and/or qualifications

Ability to commute/relocate:

• East Point, GA 30344: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospitality: 1 year (Required)

Work Location: One location

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