Job description

Position Title: Company Stores Support Specialist

Department: Company Stores

Status: FT Hourly

Reports to: AVP of Company Stores

FLSA Status: non-exempt

Position Purpose

Under the leadership of the AVP of Company Stores, the Support Specialist will provide high-class service and operational support for our network of company owned and operated locations, to optimize revenue and profitability within the department.

Position Responsibilities/Duties/Functions/Tasks

· Ensure offices are properly supported to operate efficiently and adhere to compliance processes

· Responsible for the setup, transfer, disconnection, and maintenance of office utilities and internet

· Tracking leases and coordinating with Landlords, field staff, and vendors to complete maintenance requests

· Prepare various reports using store metrics

· Manage billing approvals, payments, and coding

· Manage vendor and supplier relationships and communicating expected deliverables

· Database creation, management, and tracking

· Monitor and track office acquisitions and sales and oversee interdepartmental communications

· Manage asset control and assist with Help Desk requests

· Assist with tracking bank deposits

· Other duties as assigned

Position Qualifications

· Six months experience in office operations such as mail distribution, call monitoring, emails, and scheduling

· Knowledge of data collection to include compiling, tracking, and maintaining data from multiple sources

· Strong verbal and written communication, organizational, interpersonal, and analytic skills

· Knowledge of utilizing automated information systems to enter, modify, retrieve, and report data

· Self-motivated and ability to work both independently and within a team

· Advanced knowledge of Microsoft Excel

· Knowledge of Outlook, PowerPoint, and various other Microsoft Office products

· Ability to sort and filter large amounts of data to identify discrepancies and other information

· Able to work across multiple departments to develop and/or refine procedures

Physical Demands and Work Environment

· Position requires working at a desk at the corporate office for periods of time up to eight hours

· Position may require lifting to 20lbs

· Travel up to 25%

Employee Acknowledgement

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, or technological developments).

Liberty Tax Service is an equal opportunity employer.

Job Type: Full-time

Pay: $50,000.00 per year

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Virginia Beach, VA 23456: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you bilingual? If yes, please list the languages you are fluent in.

Experience:

• office operations: 1 year (Preferred)

Work Location: One location

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