Job description

GENERAL DESCRIPTION

Under the direct supervision of the Director of Clinical Operators, the Surgery Scheduler is responsible schedules appointments surgeries, test and procedures. This position will follow specific protocols to schedule, collect and share patient information with hospitals and surgery centers. In addition, must be able to provide efficient and proficient services to our physicians as well as provide quality, courteous and compassionate services to our patients in adherence to the guidelines, policies and procedures set forth by The Conrad Pearson Clinic.

ESSENTIAL JOB FUNCTIONS

• Coordinate with hospitals and surgery centers to schedule inpatient and outpatient surgeries, procedures and test that are ordered by the physician.
• Contact patients to provide appointment time for surgery and provide preoperative instructions.
• Coordinate pre-admission testing and surgical clearance appointments and ensure the appropriate parties receive the information prior to the surgeries.
• Prepare patient chart orders for physician.
• Document all encounters with patients in the electronic medical record system in a clear, precise and accurate manner.
• Provide support and communicates necessary information to physician and staff.
• Complete physician tasks as assigned.
• Complete FMLA and other disability paperwork.
• Ensure compliance for all regulatory requirements including OSHA, CLIA and HIPAA; immediately and accurately document and report occurrences to supervisor; and ensure compliance with all legal and regulatory requirements as outlined in the corporate compliance plan.
• Support and adhere to all company policies, procedures and management decisions; maintain confidentiality of patients’ medical information; and all confidential administrative related issues.
• Demonstrate dependability in attendance, punctuality in reporting for work and initiative in completing a full work schedule; meeting or exceeding all established deadlines and utilizing all resources and supplies efficiently and appropriately.
• Demonstrate the ability to concentrate during the course of the day.
• Display a positive outlook with a helpful, constructive manner when working with other employees.
• Demonstrate superior patient relations and interpersonal skills; demonstrate an appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public using tact, sensitivity and sound judgment; promote a positive work environment and contribute to the overall efforts of the department and the company.

POSITION REQUIREMENTS

• High School Diploma or GED equivalent is required.
• One year of surgery scheduling is required.
• One year of Medical Assistant experience is preferred.
• Ability to plan, schedule, prioritize and complete multiple tasks and demands is required.
• Excellent oral and written communication, interpersonal, problem solving and organizational skills are required.
• Occasional overtime, evening and weekend work is required.
• A valid driver’s license, dependable automobile and current auto insurance are required for occasional travel for business purposes and to work at satellite locations.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How many year of Surgery Scheduling experience do you have?

Education:

• High school or equivalent (Preferred)

Work Location: One location

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