Job description

Desktop Engineer: Main purpose of the role:
The role will be part of the Global Desktop Engineering Team. It will consist in helping the team automate and implement new technologies through coding skills (Powershell) Manage the Global Desktop estate (Hardware-Software). Work on a large range of Active projects as well as providing Level 3 Desktop support within the organization. This would include diagnosing, repairing, maintaining, managing, and upgrading all systems within the Team’s remit.

Key responsibilities:

• Overall responsibility for the management, monitoring of the desktop environment.
• Automation of activities utilizing scripting languages such as PowerShell.
• Management of Microsoft SCCM infrastructure.
• Building reports for the purpose of Desktop estate insight for Engineering team and Management team
• Managing desktop build process and images.
• Responsible for successful deployment and upgrades of desktops.
• Application packaging and deployment.
• Ensure proper patch management processes are being followed and all desktops are patched on a regular basis.
• Management of group policy settings and distribution.
• Utilize automation and scripting to provide efficient methods of managing the desktop estate.
• Act as the escalation point for all desktop related issues.
• Handle L3 incidents and requests and document solutions
• Perform root cause analysis for issues involving the desktop environment.
• Print Server Management
• Actively work on Global Engineering projects and provide trackable progress and documentation
• Manage Change Management for Desktop estate based on Requirements and Risks
• Participation in developing corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards

Skills / experience required:
Advanced PowerShell Skills

• Using AD and AAD to get / put data
• Reading and writing data to files
• Understand the concept of modular coding (write once and use many)
• Getting and setting data in variables
• Understanding the object-oriented nature of data and variables

Azure Endpoint Manager
Azure Active Directory
Active Directory

• AD Attributes
• OU’s
• Permissions
• Groups and inheritance

OS Deployment

• Windows PE
• WIM
• Packages
• Drivers
• PXE

MEMCM (SCCM) Advanced Skill

• Co-Management
• CMG
• Security
• Packaging (MSI’s EXE and making them silent)

Security/Certificates
Encryption (Bitlocker)
SQL Queries understanding (getting data from the SQL databases)
Group Policy Management

• AD Attributes
• Order Linking
• GPP and targeting
• AGPM

Change Management

Systems used:

• Powershell
• Microsoft Endpoint Manager Configuration Manager
• Azure AD
• Azure Endpoint Manager
• Active Directory
• Goverlan
• Proxy Network Support Gateway
• Sharepoint
• PowerBI
• Personal attributes:
• Team player
• Pro active
• Adaptable
• Analytical
• Ability to multitask
• Calm under pressure

We are currently operating a hybrid model for our shared services employees (including this role). We anticipate continuing these arrangements for the foreseeable future with periodic review. Hybrid for BGC Partners / Cantor Fitzgerald across the working week, means three days office based and two days remote.
BGC Partners & affiliates do not accept agency resumes. Please do not forward resumes to our job alias, employees or any other company location. BGC Partners & affiliates are not responsible for any fees related to unsolicited resumes. Please contact the Recruitment function for additional details.

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