Job description
About Hexagon
Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.
Vacancy Name
Technical Support Engineer
Vacancy No
VN3690
Work Location
IRVINE
Location Country
United States
Basis
Employee
Employment Type
Duration (if Temporary Contract)
Main Tasks & Requirements
Hexagon’s Manufacturing Intelligence, division is seeking a Technical Support Engineer for our Irvine, CA location.
Description:
The Technical Support Engineer will provide technical support, sales support, and training for Hexagon's Design and Engineering and Structure Center of Excellence for MSC Software products-Nastran, Marc, Apex and Patran.
Responsibilities:
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that’s second to none.
E xceptional medical, dental, vision insurances
Flexible Spending Accounts (FSA)
401k with employer match
Generous Paid Time Off (PTO)
Tuition Reimbursement
Training Opportunities…and so much more!
Hexagon Metrology, Inc. is an Equal Opportunity Employer M/F/Vet/Disability E-Verify Participant
Description:
The Technical Support Engineer will provide technical support, sales support, and training for Hexagon's Design and Engineering and Structure Center of Excellence for MSC Software products-Nastran, Marc, Apex and Patran.
Responsibilities:
- Provide technical support via phone, email, and web communications. Emphasis is in MSC FEA tools, especially MSC Nastran, Marc, Patran, Marc, Apex
- Resolve customer’s technical issues via phone, email, Web and/or on-site interactions.
- Thoroughly document product issues, interact effectively with colleagues in Product Development, sales, support, and other departments.
- Ability to create and/or deliver training classes and technical seminars.
- Drive product evolution and quality via feedback to other groups in the company.
- Define and promote industry best practices leveraging Hexagon/MSC Software tools.
- Minimum of a bachelor’s degree in mechanical/aerospace engineering or equivalent experience.
- Master’s degree or higher in engineering is highly desirable.
- Minimum of 5 years of recent professional experience in engineering using a commercial FEA tools
- Proficiency with MSC Software Products highly desired - MSC Nastran, Marc, Dytran, Patran, Marc, APEX
- Experience in Statics, Dynamics, Thermal, Nonlinear, Acoustics, and Aeroelastic analysis
- Experience in acoustic, fluid-structure analysis
- Experience with Composite modeling
- Good general knowledge in the CAE technical field
- Knowledge in dynamics, statics, fatigue and solving large problems.
- Good knowledge of Windows and/or Linux systems with programming skills with python, c++, Fortran, etc.
- Excellent presentation, written and verbal communication and interpersonal skills.
- Availability to travel and conduct online training as required.
- Highly motivated individuals and work to task completion with little guidance.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that’s second to none.
E xceptional medical, dental, vision insurances
Flexible Spending Accounts (FSA)
401k with employer match
Generous Paid Time Off (PTO)
Tuition Reimbursement
Training Opportunities…and so much more!
Hexagon Metrology, Inc. is an Equal Opportunity Employer M/F/Vet/Disability E-Verify Participant
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