Job description

Hourly PRN Clerk III Bettendorf Clinic (Department of UI Community Clinics)

Position Summary:

Provide front desk reception duties for checking in and checking out the patient. Will schedule clinic appointments for the clinic. This includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.

Position Responsibilities:

• Gathers demographic data information and enters into the hospital EPIC system.

• Gathers the referring entity, primary care provider(s), and other healthcare providers’ information and enters it into the hospital EPIC system.

• Performs proper name search procedures as outlined in Policy and Procedures Manual.

• Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk. Assumes duties of schedulers and/or receptionists during their absences.

• Maintains effective communication with appropriate divisions.

• Performs miscellaneous clerical duties as assigned.

Schedule: Variable shifts Monday – Friday between the hours of 8:00 AM – 5:00 PM

Minimum Eligibility Requirements:

Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Desirable Qualifications

• Experience with EPIC

• Customer service experience in a healthcare setting

• Demonstrated excellent written/verbal communication

• Public Contact/Customer Service

• Medical Terminology

Background check is required

Job Types: Part-time, Temporary

Pay: From $17.30 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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