Job description
Job Description:
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, and academic, government, and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
As required by the Colorado Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $15.00 per hour.
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part-time Test Administrator to join our team at 1259 Lake Plaza Drive, #245, Colorado Springs, CO
Responsibilities:
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
- Comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Schedule Requirements:
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:30 am and 8:00 pm. The candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, 10-19 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Qualifications:
- High school diploma or equivalent is required
- Minimum of 1-year customer service experience is preferred
- Experience proctoring or invigilating exams is highly preferred
- Must be flexible in work hours and days
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
- Must be able to sit for long periods of time and also escort candidates to and from the testing room. Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
- Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
Job Type: Part-time
Salary: Up to $15.00 per hour
COVID-19 considerations:
NOTE: PEARSON WILL REQUIRE COVID-19 VACCINATIONS FOR ANYONE WHO WILL WORK IN A PEARSON FACILITY, MEETING CUSTOMERS, OR WHO WILL BE ENGAGING IN BUSINESS TRAVEL, BEGINNING OCTOBER 31, 2021. THIS REQUIREMENT APPLIES TO EMPLOYEES IN THE US AT THIS TIME.
Ability to commute/relocate:
- Colorado Springs, CO: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you comfortable working in a part-time position?
Shift availability:
- Day Shift (Preferred)
Work Location: One location
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