Purpose of Position

Under the general supervision of the Distance Learning Testing Centers' Coordinator, the Testing Specialist administers academic, online learning, placement, and workforce certification testing providing a secure environment that conforms to all applicable testing policies and procedures at WKU (Western Kentucky University). Test administration includes registration, fee collection, test setup, results reporting, required paperwork, filing, and other related duties.The Testing Specialist will interact with community members, students, faculty, staff, and testing vendors.This is a full-time position. Work hours may include days, nights and/or weekends with advance notice

Primary Duties and Responsibilities

The following duties are customary for this position but are not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs.

• Executes the daily testing services and operations (i.e. exam registration, student communications, student complaints, student inquiries, exam administration, exam security, test infraction reporting, proctoring and security protocols, FERPA compliance, processing exam payments, etc.)
• Assists Coordinator with ensuring integrity and quality of testing environment in compliance with the National College Testing Association's (NCTA) Standards and Guidelines and any unique requirements of the specific testing agency
• Completes and maintains required testing certification for contracted vendors
• Assists with staff development training for placement and certification testing
• Works with the Distance Learning Testing Center Coordinator to create testing schedules (i.e. staffing schedules, delivery of exams, etc.)
• Industry testing growth, networking, and marketing
• Assistance with ProctorU setup for industry examinations
• Assistance with industry scheduling
• Assistance with industry data oversight
• Backup for DLTC (Distance Learning Testing Center) Online testing specialist and proctoring staff
• Attends WKU events as a WKU representative as needed
• Other duties as requested

• High school diploma or GED
• Knowledge of or experience in a postsecondary environment and/or certification testing
• Experience using common office equipment and software (i.e. PC computer, MS Office, copier, scanner, and fax machines)
• Must have a valid Kentucky driver's license
• Work hours may include days, nights and/or weekends with advance notice

Hourly Range: $15-$17.18/hr

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php