Job description
Overview:
Some Perks of working for The Highlands include:
Visit our website for all of our amazing perks, view testimonials, and more! The Highlands Employment
Responsibilities:
The Highlands is currently seeking new Ticket Scanners to join our team! As a Ticket Scanner, you will be responsible for utilizing handheld RFID scanners to verify lift tickets as well as monitor RFID gate access. You will also answer guest’s questions and provide them information about the slopes as well as the resort as a whole. This is an outdoor full-time or part-time position with flexible scheduling, giving you plenty of time to enjoy the various perks that come with working for the Resort.
Some Perks of working for The Highlands include:
- A free Golf Pass and Ski Pass for both you and your family
- 40% off at the various Boyne Restaurants
- Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
- Free Passes to Avalanche Bay Water Park at Boyne Mountain
- Discounts on lodging for Friends and Family
- Team Member Child Care
- Tuition Reimbursement
- Seasonal Team Member Health Insurance
- Team Member Housing available on a first come first serve basis*
- Service and Loyalty Bonus Program – up to 5% of gross wages per season!
Visit our website for all of our amazing perks, view testimonials, and more! The Highlands Employment
Responsibilities:
The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.
- Welcome guests to the resort and ski slopes
- Develop a comprehensive understanding of all Highlands products, services, promotions and events, department objectives, and scanning processes
- Cultivating a friendly, fun environment for the experience of a lifetime for guests and fellow employees
- Utilize barriers and gates to assist in traffic control of skiers and snowboarders
- Scan all lift tickets and passes to ensure validity and accuracy of the product
- Identifying and solving guest ticket issues while possessing the capability of conflict resolution in a timely and respectful manner while providing exceptional customer service
- Assist guests with resort specific questions, announcements and delivery of pertinent information while providing friendly and helpful guest services
- Promoting, embracing, and adhering to The Highlands at Harbor Springs Mission and Core Values
Must be at least 16 years old- Ability to work outside, on your feet, in all weather conditions for long periods of time
- Must be able to work weekends and holidays
- Must be able to fulfill season commitment - late Nov - April
Single Bed, no pets. If interested, inquire during job interview
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