Trainer, Learning & Development

Full Time
Alpharetta, GA 30009
Posted
Job description

POSITION SUMMARY:
The Trainer for Learning & Development (L&D) will support strategic learning initiatives across the enterprise by coordinating and delivering training – both in person (on site) and virtually – to deliver a consistent, superior learning experience for all learners, including associates, managers, and senior leaders. This individual will facilitate workshops, events, and courses that result in an effective and engaging training experience and align with Jackson Healthcare’s core values.

This Trainer will partner with the Vice President of L&D to understand the strategic vision of the learner’s journey throughout an associate’s lifecycle of employment. This role will incorporate the integrated solutions (learning roadmap, company-specific programs, business processes, technology, and other tools), helping to optimize Jackson Healthcare University (JHU), Workday Learning, and related training programs and tools.

ROLES & RESPONSIBILITIES:

· Deliver companywide and business-specific training in a manner that:

o Supports the strategic initiative to create, lead, and grow a world-class L&D program

o Creates an energetic and engaging learning environment

o Fosters the development of core competencies and skills for all roles

o Carries the JH culture throughout delivery of training courses, events, and related communications

· Develop and drive communication, awareness, and support of L&D initiatives and expectations throughout the company.

· Use instructional design methodology (such as ADDIE) and adult learning principles to successfully assess, design, develop, and implement learning solutions to improve performance.

· Use virtual conference applications (Microsoft Teams) for live and recorded training.

· Facilitate workshops that align with, incorporate, and promote our OpenSesame resource library in Workday Learning.

· Facilitate instructor-led classes and events for the Fostering Leaders Program (FLP).

· Strategize with L&D team to enhance Jackson Healthcare University (JHU) classes, courses, and program offerings designed for associates’ personal and professional growth.

· Coordinate and deliver new associate orientation, onboarding, role-specific training, on-the-job training, formal classroom sessions, follow-up assessments, and testing.

· Coordinate with the Workday Learning Administrator to leverage the company LMS (Workday Learning) to schedule, track, and monitor optional and required training.

· Evaluate and assist in designing instructor and participant versions of training classes, procedures, and content.

· Assist Vice President of L&D, as needed, in ongoing initiatives of:

o Measuring learning program effectiveness as it relates to the development, execution, planning, and facilitation of associate growth and retention

o Providing assessment results and post-training feedback to improve learning experience

o Fostering and enhancing the company’s vision of building alignment, growing capabilities and skills of team members, while prioritizing the individual associate experience

o Refining learning objectives, course descriptions, and naming conventions for course catalog

· Collaborate with the Vice President of L&D, Director of Learning, and L&D Instructional Designer, as needed, to support the design of training content that develops internal talent, supports career growth, and aligns with organizational goals, business initiatives, and key performance drivers.

· Collaborate with Marketing and Communication teams to:

o Promote training events on internal communication platforms

o Ensure integrity of current branding (templates, logos, font, colors, and graphics) in L&D content

· Engage with the Family of Companies to:

o Train on company culture, corporate compliance (as needed) and core competencies (when requested).

o Promote existing corporate training and explore potential learning opportunities.

o Identify areas where learning teams might integrate efforts and projects across companies.

· Review L&D training content to ensure that it incorporates company polices, vision and values, while supporting diversity, equity, and inclusion.

· Evaluate the most appropriate and engaging learning delivery methods for ongoing and future programs and initiatives, such as in-person instructor-led training, virtual webinars, or independent/on-demand learning.

· Model and foster a culture of continuous, self-directed learning:

o Serve as a company champion and thought leader for learning facilitation.

o Have a growth mindset as a self-directed learner.

o Share knowledge to help others grow and improve job performance.

· Suggest and recommend:

o Business tools and strategies that drive occupancy by developing the knowledge, skills, and abilities of our associates

o Innovative ideas and knowledge of current and emerging learning technology trends and experiences

o New educational learning techniques and methods

· Perform other duties as assigned

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

· Required:

o Bachelor’s degree in English, Psychology, Human Resources, Industrial/Organizational Psychology, or related major/minor

o Minimum of 5 years’ experience with increasing levels of responsibility in corporate training

o Proven record of successfully delivering training in a complex, multi-location, multi-unit business model to individual contributors, leaders, and executives

o Strong aptitude in presenting in person or virtually through MS Teams, Zoom, or Google Classroom

· Strongly Preferred:

o Advanced degree in Human Resources, Instructional Design, or Industrial/Organizational Psychology

o Certifications in HR and learning-related resources, such as: ATD Master Trainer, ATD Training, Crucial Conversations, EQi, SDI, DiSC, MBTI, Hogan, Birkman, etc.) strongly preferred

· Preferred:

o Experience with Workday Learning or another corporate LMS

o Experience with Adobe Captivate or another eLearning authoring tool

KNOWLEDGE, SKILLS, AND ABILITIES:

· Superior verbal, written, presentation, and facilitations skills

· Ability to collaborate, influence, and build relationships with all levels within the organization—from individual contributors to executives

· Ability to effectively present information one-on-one, in small & large groups, to members of management, and/or clients or vendors of the company

· Strong project management, process management, program management, time-management, and organizational skills

· Deep knowledge of adult learning, instructional design, and measures of effective learning and development programs

· Strong aptitude in Microsoft Suite (Word, Outlook, PowerPoint, Excel, etc.)

· Strong aptitude in virtual training tools (Microsoft Teams, Zoom, Google Classroom, or Adobe Learning)

Up-to-date knowledge and proficiency in the types and uses of technology in modern corporate learning and

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Alpharetta, GA 30009: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Corporate Training: 5 years (Required)

Work Location: In person

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