Training & Human Resources Coordinator
Job description
Description/Job Summary
Are you looking to change careers or to take the next step in your career with a growing financial institution? If so, don't miss the opportunity to join our high-quality team in this new position, Training & Human Resources Coordinator, here at FCS Financial! We are looking for a dynamic individual that has the desire to help our employees grow through learning and development activities and overall human resources administration. If you are a pro-active self-starter who enjoys training coordination and tracking, administration of the Learning Management System, creating training materials and advertisements, recruitment and selection of employees, benefits administration, and HRIS, we are looking for you! We desire someone that is outgoing with a training or human resources background that can quickly connect with people.
A bachelor's degree in human resources, business or related field and 1+ years related experience, or an equivalent combination of education and experience, a great attitude, the ability to work at a fast pace, and a passion for a positive employee experience is desired.
We offer a highly competitive compensation and benefits package with the starting salary for this position at $53,000, however salary may be commensurate with experience.
This position is located in Jefferson City, Missouri.
A hybrid work environment and flexible work schedule will be considered after the initial training and based off the candidates' qualifications and needs.
This position is classified as Exempt under the Fair Labor Standards Act.
This position is open until filled.
Department: Human Resources
Reports To: Vice President, Human Resources
Supervises: None
Responsibilities/Duties
Job Functions*- Supports administration of the Learning Management System (LMS)
- Maintains accurate and complete training database information, including the posting of sessions, managing waitlists, and rosters
- Creates, catalogs, and communicates internal marketing materials for trainings
- Tracks and inputs training attendance in a timely manner
- Generates and distributes session evaluations
- Works with instructors on training logistics, set up and preparation
- Creates, edits, and uploads video contents at the direction of the VP, Human Resources and Leadership
- Launches and records virtual training sessions for business unit facilitators
- Fills in as a webinar producer/host
- Creates, pulls, and analyzes training reports from the LMS
- Coordinates and monitors new hire onboarding curriculum assignments and completion
- Monitors completion of training and follows up on past due training requirements
- Assists with ongoing maintenance and upgrades to the LMS
- Maintains training materials
- Assists with registering staff for external training courses
- Schedules, coordinates and communicates training activity calls with business units across the association
- Creates job postings
- Identifies recruiting sources, both newspapers and online
- Sends job postings and approves proofs and associated costs
- Attends career fairs
- Serves as a the primary backup for coordination of the internship programs
- Receives, tracks and screens resumes for alignment with minimum qualifications
- Coordinates the selection of interview questions and interviews candidates
- Coordinates and assesses pre-employment assessments and provides results to the hiring manager (PI, Hogans, and Watson Glaser)
- Submits and reviews background checks
- Participates in final selection decision
- Prepares offer letters
- Presents offer details and communicated benefit information
- Disseminates new hire information (paperwork, benefit, policy and training) to new employees
- Sends Onboarding Worksheets for new employees to supervisors
- Assists in the coordination of New Employee Orientation
- Ensures HRIS is updated with new employees, terminated employees, and employee changes
- Generates HRIS reports as needed
- Responds to employee questions
- Contacts vendors and providers to answer employee questions
- Directs employees to online resources and forms
- Communicates wellness program initiatives and coordinates onsite screenings
- Completes benefit verifications
- Records leaves of absence and unemployment insurance claims
- Tracks and coordinates the tuition reimbursement process and approves reimbursements
- Counsels employees and supervisors on employee relations issues and concerns and determines when an issue needs to be escalated to the VP, Human Resources
- Provides new hire and termination checklists to supervisors
- Recommends changes to human resource processes and procedures
- Monitors activity to ensure processes and procedures are followed
- Works on special projects as needed
- Creates and maintains personnel files and records
- Serves as the primary back up on the monthly Human Resources portion of the Board report
- Utilizes Excel and Access to track activities and processes
- Resolves issues related to the performance management system, contacting the vendor when necessary
- Creates performance management forms and launches performance management processes
- Prepares and presents training materials related to the performance management system
Required Skills
Minimum Qualifications- Bachelor's degree in business administration, human resources, psychology or related field
- 1 years related experience in administrative support, human resources, learning management or related field
- Or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
Required Knowledge and Skills
- General knowledge of federal and state employment laws and regulations
- Working knowledge of current human resource policies and practices
- Proficient in Word, Excel, and PowerPoint to increase efficiency and/or effectiveness
- Strong technical aptitude and computer utilization skills including MS Office applications (Excel, Word, PowerPoint, Outlook). SharePoint and Learning Management System a plus.
- Experience working with sensitive and confidential information required.
- Strong listening, written and verbal communication skill, with ability to communicate at all levels of the association.
- Skill in developing and maintaining interpersonal relationships.
- Skill in processing complex, detailed forms and documents in an accurate and thorough manner
- Skill in maintaining confidentiality of information.
- Strong attention to detail.
- Strong problem solving, decision making and organizational skills.
- Skill in prioritizing assignments to complete work in a timely manner
- Skill in gathering, compiling and organizing information.
- Flexible and adaptable to changing situations
- Expert customer service skills, including the ability to communicate complicated information, deliver bad news effectively, and exceed customer expectations.
- Valid Driver's License
- Responsible to appropriately protect the confidentiality, security, and integrity of the Association's systems and data and clients' data
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