Job description

Trainer Job Summary

Xcell Communications is looking for an organized and experienced trainer to join our organization. The trainer will be responsible for evaluating our needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources. The ideal candidate will be a confident public speaker and a devoted educator who is up-to-date on the latest tools and resources needed to improve employee training and performance.

Trainer Duties and Responsibilities

· Develop a schedule to assess training needs

· Conduct employee surveys and interviews

· Consult with other trainers, managers, and leadership

· Communicate training needs and online resources

· Create training strategies, initiatives, and materials

· Test and review created materials

· Maintain a database of all training materials

· Instruct employee training and onboarding

· Conduct training through new materials

· Review employee performance and learning

· Coordinate and monitor enrollment, schedules, costs, and equipment

Trainer Requirements and Qualifications

· Bachelor's degree in education, business, human resources, information technology, or related field

· Previous experience as a trainer or related position

· Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software

· Strict adherence to company philosophy/mission statement/sales goals

· Strong project management skills with the ability to supervise multiple projects

· Good interpersonal skills and communication with all levels of management

· Organized and able to create multiple timelines, budgets, and schedules

· Able to multitask, prioritize, and manage time efficiently

· Excellent leadership, team building, and management skills

· Encouraging to team and staff; able to mentor and lead

· Excellent verbal and written communication skills

· Able to analyze problems and strategize for better solutions

Job Type: Full-time

Pay: From $25.00 per hour

Schedule:

• 5x8
• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Jackson, MS 39206: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Powerpoint: 1 year (Preferred)

Work Location: In person

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