Training Officer - Public Assistance Division

Job Location: Chillicothe, Logan or McArthur, OH

Probationary Rate: $15.75

Post Probationary Rate: $16.70

Probationary Period: 180-365 days

Pay Range: $15.75-$23.06

Pay is negotiable based on like work experience and education.

ESSENTIAL FUNCTIONS:

Under direction of Division Manager, assists in maintaining an informed, skilled & competent Public Assistance workforce by training current & newly hired or promoted staff to instruct, correct &/or improve the effectiveness, efficiency, & quality of service provided to the public (e.g.: identifies training needs through supervisory discussion, new hire or promotion, announcement or other information relative to new policy or procedure, case file review &/or Quality Assurance data; researches training topic & locates training materials (e.g.: training scripts, presentations, handouts, desk aids) relative to subject, updating or modifying style & content as necessary to ensure relevance to SCOJFS staff, practices & procedures; provides training in individual or group setting in varied manner most likely to result in high transfer of learning with adult learners (e.g.: classroom, computer lab, lecture, hands-on, etc.); shadows newly hired or promoted staff during training period to monitor & document training progress during the activities & for the lengths of time instructed; provides feedback to trainees regarding their level of success in learning as demonstrated by their ability to retain & apply skills presented; assesses, documents & tracks trainee progress in manner instructed (e.g.: electronic, data-entry, manual), making recommendation to supervisory staff for further training when warranted; updates materials & manuals to ensure content is accurate & current). Develops simple training materials when necessary. Keeps supervisor informed regarding available outside training that may be of benefit to staff & agency operations, including training opportunities for self on adult learning, transfer-of-learning & staff development. Maintains files & records; uses a variety of computer-based systems for record keeping & documentation of efforts.

Participates in agency orientation, general practice & procedures classes for new employees & periodic updates for all staff relative to program &/or areas of responsibility. Works with & makes presentations to other agency departments, the public & community partners to provide general agency or related program, policy or procedure information & training as requested or instructed. Attends meetings, conferences or training as assigned to give & receive information pertaining to program related laws, rules, policies & procedures, & training & development of adult learners; shares information gathered or received with the appropriate agency audience, in the manner best suited to do so, or as instructed.

Performs Quality Assurance (QA) activities for Income Maintenance (e.g.: assists supervisory staff in development & maintenance of effective QA program, completes random sampling of caseload in manner & frequency instructed to determine staff knowledge of program rules, policies & procedures, appropriateness of case actions & causal factors for preventable errors, delays & overpayments; documents findings in electronic method for use in identifying training deficits, training development & management performance evaluation system). Provides reports on work-related topics to management staff in manner & frequency as instructed.

Exhibits regular & predictable attendance.

NON-ESSENTIAL FUNCTIONS:

All other duties as assigned by the Executive Director or designee.

Minimum Qualifications

SCOJFS is an Equal Opportunity Employer

SCOJFS is seeking qualified individuals who are interested in making positive impacts for children and families in the communities of Hocking, Ross and Vinton Counties. Please consider joining our team!

In addition to a rewarding career, the agency offers a full benefits package.

SCOJFS Benefits:

• Competitive Pay
• Opportunities for career advancement within a broad range of service areas
• Paid Holidays
• Paid Bereavement, Personal, Sick and Vacation Time Off
• Group Health Insurance plans, with optional dental and vision coverage available
• Wellness Program and Incentives
• Optional Flexible Health Spending Account
• Employer paid Employee Assistance Program
• Employer paid $10,000 life insurance policy
• Additional Supplemental Life Insurance Options
• Eligible Employer for Public Service Loan Forgiveness Program (PSLF)
• Enrollment in the Ohio Public Employees Retirement System
• Options to enroll in one or both of the available Deferred Compensation Plans
• Flexible schedules are available to most positions
• Hybrid remote work is available to most positions, following completion of the probationary period

How to Apply:

Please visit our website at scojfs.org to learn more. (Job opportunities are listed under Administration/About SCOJFS)

You may click on the link below to apply now!

Vacancy posted until filled.