The Ops Training Coordinator coordinates and facilitates training activities at the site in support of DSV’s overall training strategy. Serves as an ongoing educational and training resource to ensure all facility employees receive training needed to effectively complete their jobs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinates the training curriculum for all employees in the facility.
• Ensures training sessions are properly prepared and executed with established materials within established timelines.
• Monitors continuous on-the-job training of employees, as needed, by demonstrating proper training with them and guiding the Warehouse Associate Trainers, Team Leads, Supervisors and Managers on effective training methods.
• Provides training, follow-up coaching and feedback to the Warehouse Associate Trainers, Team Leads, Supervisors and Managers based on individual needs and development opportunities.
• Works with the Training Manager, Director and Human Resources to determine training gaps.
• Responds to requests for and questions about training initiatives in a timely fashion.
• May conduct or assist with Warehouse Associate and Temporary Associate orientation sessions.
• Document/track the training for associates.

OTHER DUTIES

• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES (IF ANY)

• None

MINIMUM REQUIRED QUALIFICATIONS

• One (1) year experience required in instructor-led training, field operations or related area

Education and/or Experience

• High school diploma or GED required, Bachelor’s degree in Education, Communications, Business Administration, Business Management, or related field preferred.

Computer Skills

• Proficiency with Microsoft Office

Other Skills

• Working knowledge of field operations and/or training principles.
• Software skills, including use of Microsoft Office software and web-based applications.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Ability to mentor, coach, and act as a knowledge resource to other employees.

Preferred but not Required

• Warehouse experience/skills
• WMS experience/skills
• RF Scanner experience/skills

Language Skills

• Bilingual-English/Spanish required

Schedule

• Looking to fill three different shifts: A-Day, B-Night, C-Weekend shift

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Minimal travel maybe required for this role domestically and internationally.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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