Job description
Turns Scheduler
Who We Are
Sylvan Road is a technology-enabled, data centric, and vertically integrated investment management firm focused on single-family real estate. As a pioneer of the emerging institutional asset class of single-family rental housing, Sylvan Road has developed a sophisticated business model over the last decade. We have several distinct business operations in investment management, brokerage, construction, property management, field services and software development, each of which operates in concert with each other to deliver on investor returns and resident satisfaction. Operating primarily as a virtual employer, our success comes from the high value we place on our people, process and technology.
Why Work For Us
Sylvan Road is experiencing tremendous growth and so we are in the midst of an exciting transformation to better support a high-growth, dynamic business. This opportunity will enable you to make a significant and notable impact within our organization and to contribute to our development. We come to work every day excited by the growth of our industry and our company, as we play a role in spurring its expansion and success. We are looking for like-minded people who are passionate about driving innovation in order to make a meaningful difference for our employees, residents and investors.
Role Objectives & Responsibilities
The Turns Scheduler will be responsible for the assignment, organization, and dispatch of Turn Project Managers as directed by the Executive Director of Turns.
The Turns Scheduler will access the company's proprietary system and will need to establish a daily schedule for the Turn Project Managers to complete move out inspection, scoping inspections, progress inspections, final punch inspections and final QC inspection on all properties in the turn process. The Turns Scheduler will be responsible for establishing a daily and weekly schedule for all Turn Project Managers to ensure that all timelines are being met to achieve company and investor expectations and to help drive world class turn performance. The Turns Scheduler will coordinate and report out performance to the Turn operational leadership to help drive schedule execution and compliance.
The Turns Scheduler will manage the electronic scheduling communications with the Turn Project Managers and monitor schedule adherence.
This position is remote and will be required to adhere to the eastern time zone core work hours
Requirement Knowledge & Experience
- 2+ years of field staff scheduling background required
- Proficiency in use of mobile technology applications and equipment
- Proficiency in use of Microsoft Office suite and other type professional software systems
- Prior experience with scheduling software required
- Prior experience in analyzing and generating scheduling performance reporting in excel is preferred
- Engineering degree or similar technical degree preferred
Required Skills
- Ability to thrive in a fast paced, high growth start up mentality environment
- Must be flexible and adaptable with the ability to pivot as needed
- Must possess a high EQ and the ability to work with multiple business lines, personalities and stakeholders while remaining professional and respectful
- Must have excellent communication skills, both verbal and written
- Must be highly organized, proactive and detail-oriented
- Must possess strong time management skills, ability to prioritize and work with a sense of urgency at all times
- Ability to meet tight deadlines and thrive under pressure; commitment to results and solutions oriented
- Ability to work with a high level of autonomy, in a virtual setting with the ability to consistently meet hiring goals and requirements
What We Offer
- Market rate competitive compensation
- PTO (paid time off) and 11 company-paid holidays
- Comprehensive Benefit Package: Medical, Dental, Vision, etc...
- 401K with company match
- Remote working environment
Organizational Relationships
- Reports to: Executive Director of Field Scheduling as an interim
- Direct Reports: N/A
Sylvan Road and its affiliates is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal or State Law.
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