Job description
Job Title: Unit Mitigation Specialist
Pay Range: $30.00 - $33.13 per hour
Shift: Office Day (9am - 5pm)
Days Off: Saturday and Sunday
Location: DESC's North Star/Interbay/Hobson Place
Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-Term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA Card subsidy, Paid Time Off, Retirement Plan
About DESC
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION
The Unit Mitigation Specialist (UMS) is a part of a multidisciplinary role that works to support tenants with chronic issues maintaining unit condition standards. The UMS role focuses on addressing problematic unit conditions as part of the larger Unit Condition Response Team to both address acute issues as well as strategize and implement preventative solutions to avoid future unit condition issues.
Major Duties and Responsibilities
- Participate as a member of the multi-disciplinary Unit Conditions team providing on-going services to adults with severe and persistent mental illnesses.
- Assist with unit inspection preparation in collaboration with the treatment team, including, but not limited to, apartment cleaning, organizing, and basic repairs.
- In conjunction with care team, regularly review and modify assigned client's Housing Stability Plan to address unit condition issues
- Mitigate in-unit issues including property damage
- Develop, design, and implement mitigation strategies to limit frequency or severity of unit damage in assigned units, including but limited to, installing features designed to limited future damage
- Is not to work outside of scope or expertise, which is to be determined in conjunction with supervisor and DESC Facilities department
- Perform general and basic repair and maintenance in individual apartments.
- Assist other staff with large cleaning projects, including unit turnovers, as necessary or assigned.
- Communicate repair or extensive cleaning needs to supervisor before starting work, seeking assistance to complete maintenance work not within personal skill level.
- Work at ground level or from ladders and scaffolding. Carry and lift heavy materials, containers, ladders, tools, and other equipment to and around work sites.
- Repair basic building or apartment systems as assigned, including basic electrical systems (switches, outlets, breakers, fixtures, and minor wiring), general carpentry needs (floor repair, wallboard and plaster work, painting), and basic plumbing.
- Other duties as assigned
MINIMUM QUALIFICATIONS:
- Demonstrated ability to address basic maintenance and repair needs in a residential setting
- Ability to organize workload and complete duties with minimum direct supervision.
- Ability to communicate and work effectively with people from various backgrounds.
- Ability to handle a wide range of unpleasant and/or bizarre behavior from clients.
- Must have valid Washington State driver's license.
- Commitment to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
PREFERRED QUALIFICATIONS:
- DESC Permanent Supportive Housing experience
- Lived experience with affordable/supportive housing programing or other human service programming
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
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