The Vice President of Hotel Operations is a corporate position; they are responsible for the efficiency of the business and will provide multi-hotel leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to the Regional Directors, you will provide support and resources, in person, while reporting to the Executive Leadership of the Company.

By setting comprehensive goals for performance and growth, the Vice President of Operations leads teams and encourages maximum performance and dedication. This role is a high-visibility position, requiring strong communication skills. The Vice President of Operations must maintain the highest level of integrity and lead by example in all areas.

The position will be based in Mt. Juliet, TN. This is not a remote position.

Responsibilities may include but are not limited to the following:

• Provides Senior Leadership to the Regional Directors and Hotel Managers.
• Promotes hotel's policies and philosophies to associates and guests through direct and indirect interaction
• Ensures operational excellence for all hotels in portfolio through strategic business planning, service initiatives, revenue generation, associate development, departmental costs and operating profit across IHM’s portfolio of hotels
• Provides support, critique and guidance to hotels falling short of brand standards and/or company expectations.
• Ensure brand QA Compliance/Performance and approving action plans generated by hotel.
• Acts as liaison between Executive Leadership and Regional Directors/General Managers discipline coaches, including but not limited to: Sales and Marketing, Training, Finance and Revenue Management and Owner Relations.
• Acts as role model and provides guidance on company culture. Selects, develops, manages, and leads management team members.

Job Requirements:

• Hilton, Marriott or IHG experience required
• Previous VP of Operations experience preferred
• Minimum 10 years’ experience in hotel industry in a Leadership role
• High-level understanding of all operational duties including HR
  
• Excellent interpersonal, presentation and public speaking skills, both practiced and impromptu
• Effectively articulate and present IHM's vision and values
• Leadership skills including coaching, mentoring, feedback, and training
• Travel Required
  
• Commitment to tasks. Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
• Need flexibility, Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
• Able to take initiative, action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.

Benefits:

• Paid Time Off
  
• Health Insurance
  
• Dental Insurance
• Vision Insurance
• 401k Plan