Job description

How to Apply

Apply directly through the SDZWA Career Site:

https://us63.dayforcehcm.com/CandidatePortal/en-US/sdzwa/Posting/View/10453

HOW YOU WILL IMPACT OUR MISSION
The Walking Tour Guide performs all job assignments with a positive attitude that supports San Diego Zoo Wildlife Alliance's mission and vision of saving species worldwide by uniting our expertise in wildlife care and conservation science with our dedication to inspiring passion for nature and leading the fight against extinction. The Walking Tour Guide under general supervision conducts informative, entertaining tours in accordance with specified guidelines. This position reports to the Transportation or Tours Supervisor.

This class is distinguished from other guide classes in that it requires less depth of knowledge of the subject matter and is engaged in "walking tours" only.

WHAT YOU WILL DO

• Conducts walking tours
• Educates the public and maintains the organization’s image of goodwill
• Answers questions
• Presents a positive, friendly, and outgoing image
• Conducts tours in an organized, safe and timely manner
• Maintains control over the tour group
• Sells and collects tickets
• Handles cash
• Assists in coordinating tour departures
• Conducts tours on paths, walkways and behind the scenes areas
• Conducts special tours as required
• Distinguishes wildlife in camouflaged habitats
• Responds to medical and mechanical emergencies

WHAT WE ARE LOOKING FOR
The Walking Tour Guide will work primarily in the Roar & Snore program area, with shifts in the Elephant Valley and Butterfly Jungle program areas as well. The minimum required availability is full availability on Saturdays, Sundays, and two weekdays. Roar & Snore program shifts include early morning and late evening hours.

• JOB EXPERIENCE
• Training and/or experience which would demonstrate the essential functions, knowledge and skills outlined. An example of which would be prior training or education in the life sciences and prior experience in public speaking.
• SKILLS AND KNOWLEDGE
• The principles of public speaking
• Simple techniques for crowd control
• Sales and cash handling
• Learn basic botanical and zoological information
• Communicate clear and concise via an amplified public address system
• Deal tactfully and courteously with the public
• Understand and communicate instructions and directions
• Operate a portable sound system effectively

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program

IMPORTANT DETAILS

• Location: Escondido, CA
• Position Type: Hourly Part-Time Non-Exempt Union Position - If selected there will be union fees and dues to be paid to the Union.
• Hourly rate: $19.61

Job Type: Part-time

Pay: $19.61 per hour

Benefits:

• Employee assistance program

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location

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