Job description

Job Title : Logistic Operator

Contract Period : 12 Months

Work Address : Ontario CA 91761

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Return authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition.
• Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams.
• All other duties as assigned.

REQUIRED KNOWLEDGE, EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree or equivalent combination of education and experience.
• Advanced Excel required: V-lookups, Pivot Tables, Macros, etc.
• SAP experience required
• Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations.
• Demonstrated ability to analyze information to identify and recommend appropriate course of action.
• Apply problem-solving skills to address issues and work through others for sustainable resolution.
• Experience with materials management, master scheduling, or production planning helpful.
• Order management and customer service experience helpful.
• Experience with inventory management and warehouse operations helpful.
• Able to read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and resolution.
• Works on problems of routine scope requiring data analysis and reporting from system and non-system sources.
• Exercises judgment within defined practices and policies in selection of methods and techniques to determine solutions.
• Possesses general knowledge of logistics operations related to order management, logistics operations, and inventory controls.
• Able to identify issues within the delivery cycle and make recommendations for resolution to authorize standard returns and determination of claims.
• Excellent communication skills are critical when speaking with internal/external customers

Job Type: Contract

Pay: $24.00 - $26.00 per hour

Schedule:

• Monday to Friday

Experience:

• Warehouse experience: 1 year (Preferred)

Work Location: On the road

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