Job description

Who You Are: You're digitally savvy, hyper-organized, eager and energetic. You thrive in a fast-paced environment and you're passionate about project management and web design. You have "it" -- no, not the Stephen King novel. "It," that hard-to-define quality that makes you stand out. The thing inside you that keeps you hungry and driven to succeed wherever you go.

Who We Are: V Digital Services is one of the fastest-growing digital marketing agencies in the country, specializing in Organic SEO, Local SEO, Paid Media/SEM, Social Media, and Web Development. Our team of digital strategists works with small, mid-sized, and enterprise-level businesses across every industry to help them reach more customers and grow.

The Role: The Web Services - Project Coordinator will be responsible for general ticket maintenance, tasking, asset collection, and first-level communication with clients. While not a technical role, an understanding of websites and the web development process is required.
Responsibilities

Ticketing System Support and Tasking

• Respond to tickets in the helpdesk system and route questions appropriately.

• Assign tasks to team members based on priority, capacity and schedule.

• Work directly with the Web managers on client projects and tasks.

Asset Collection

• Assist the Project Manager in client onboarding and asset collection.

• Proactively follow up with all clients with open projects/items during the asset collection phase.

Project Coordination

• Assist Web Managers with the following activities, but ultimately this is the web managers' responsibility with the coordinator's support:

• Maintain task lists and due dates for current web maintenance and development projects.

• Follow up with internal team members on action items to ensure projects are completed in an accurate and timely manner.

• Coordinate landing page projects from start to launch.

• Facilitate client training for new builds.

Skills

Required Skills and Experience

• Detail-oriented, incredibly organized, with a positive ‘Can Do!’ attitude.

• Strong written and verbal communication skills.

• Disciplined work ethic with the ability to work independently and as part of a team.

• Knowledge of the web development process.

• Comfortable working with internal and external clients.

• Minimum 1 year working in a team environment.

Bonus Skills

• Web development skills - WordPress (front-end editing).

• Image editing - using Photoshop to make minor edits to images.

• Experience with content creation and editing.

Why Us?: Besides the competitive salary and benefits packages, V Digital Services is truly a family. We hire the best and brightest--our people are smart, driven, and passionate. We learn from each other, we respect each other, we push each other and we get better because of each other. We put our people first. This is a place where you will be welcomed, challenged respectfully, and will ultimately learn more here than you've learned at any previous job you've had before. Let's grow together.

We are an Equal Opportunity Employer that values diversity in the workplace.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Hybrid remote in Phoenix, AZ 85034

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