WEEKEND FRONT DESK- NIGHT AUDITOR

Full Time
Neenah, WI 54956
$15 - $19 an hour
Posted
Job description

$300 Bonus After 90 Days!

$20 Ground Round Gift Certificate After Interview!

Plus - Ground Round and Best Western Discounts, Team Member Swim Days, and Complimentary use of the Fitness Center!

Join our Team! Locally owned and operated, our mission is to provide a superior experience for our guests while being good corporate citizens. We will accomplish this together by treating our Team Members like family and operating our business by our company's culture values. We take pride in promoting from within and promise to be a part of your personal development whether you are career focused in our industry or pursuing other goals. We believe in giving where we get and invest in our community that provides us so much in return!

The Best Western Premier Bridgewood Resort Hotel is seeking a part-time Night Auditor.

The hotel Night Auditor position requires one to answer phones, check-in and check-out guests, balance daily transactions for hotel and food and beverage revenues, and handle guest issues and transmit reports.

Essential Responsibilities:

  • Performs all audit procedures as set forth by the Hotel and company, on a nightly basis
  • Performs all required audit reports
  • Verifies the status of all wake-up call requests and ensures they are properly handled
  • Balances all cash receipts and work performed during the audit shift and makes deposits of cash
  • Prepares the front office for the morning shift and resets day's business
  • Acts as a Guest Services Agent during the night time hours
  • Acts as the Manager on Duty during night time hours
  • Attends and actively participates in all front office meetings
  • All other duties as assigned by a manager or supervisor

Job Requirements

  • High School diploma or equivalent, college degree strongly preferred
  • Minimum of 2 years of previous hotel night audit experience preferred
  • Understand and use math concepts in order to design a financial or economic system
  • Work math problems quickly and accurately
  • Understand and use computers and related equipment
  • Speak and write clearly to report financial information.
  • Excellent communication skills (verbal and written)
  • Ability to work a flexible schedule including nights, weekends, and holidays
  • Ability to assist in all Front Office and Reservation operations, maintain organization, and manage guest concerns

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