We have an exciting opportunity for a Windows Administrator to join our team.

Key Responsibilities:

· As part of a remote, collaborative team, support Service Now Windows System Administrator tickets and associated projects.

· This position will handle a variety of responsibilities including configuring, monitoring and maintaining Windows operating systems.

Required Experience/Skills:

· 3-5 years' experience of work experience as a Windows Administrator

· Hardware experience must include, Dell, HP and UCS hardware.

· Must have proven experience with Windows server 12, 16, 19.

· Troubleshoot issues and resolve within SLA window.

· Lead troubleshooting initiatives with large group of people.

· Proactively engage customers to address their ticket.

· Excellent problem-solving skills.

· Excellent verbal and written communication skills.

· Ensure that Windows servers operate at optimum levels.

· Candidate must be outgoing, self-motivated, take charge, team player.

Other Requirements:

· On-call and after-hours support is a requirement of this position.

· Candidates must be US Citizens

· Candidates must have resided in the United States for the past 5 years

· Candidates must not have traveled outside of the United States for a combined total of 6 months or greater in the past 5 years

· This position requires successful completion of a background check, drug screen, and a credit check.

Education: Bachelor’s Degree in IT or Computer Science

Benefits: Full-time employees (permanent or contract employees who are employed for a term greater than 6 months) are eligible for benefits including time-off benefits, such as vacations and holidays, and insurance and other plan benefits.

Location: Remote – Candidates must be located within the contiguous United States and within reasonable distance of one of the following cities as per the client:

Dauphin Island, AL, Jefferson, AR, Denver, CO, Maitland, FL, Miami Lakes, FL, Atlanta, GA, Bedford Park, IL, Chicago, IL, Lenexa, KS, Stoneham, MA, Baltimore, MD, Silver Spring, MD, Detroit, MI, Minneapolis, MN, ST. Louis, MO, Parsippany, NJ, Buffalo, NY, Jamaica, NY, Cincinnati, OH, Philadelphia, PA, Nashville, TN, Dallas, TX, Houston, TX, Bothell, WA, Wauwatosa, WI

About Us:

Bay State Computers, Inc. is a professional services firm and a leading provider of Information Technology (IT) services and products to the U.S. Federal Government and Industry. Bay State brings together experienced IT professionals and the latest state-of-the-art technology tools, practices, and products to support projects and task order requirements for our customers. For more information about Bay State visit our website and connect with us on LinkedIn.

Bay State Computers, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.