Job description

HOPE 4 Youth is a nonprofit organization in Anoka County that helps young people, ages 16 to 24, who are experiencing homelessness. Our name is an acronym for our core services: Housing, Outreach, Prevention, and Education/Employment. Our mission is to provide pathways to end youth homelessness. Our vision is that all youth will feel safe, valued, and supported while reaching their full potential. This begins with meeting their basic needs and leads to giving them the tools to thrive. We serve youth through a Drop-In Center, HOPE Homes, and HOPE Place. Our approach utilizes trauma-informed care, is strengths-based, is client-centered, and focuses on harm reduction.

BENEFITS:

• $22.00 - $24.00 per hour
• Set schedule with some variance: Monday – Friday 10:30am to 7:00pm to support the needs of the community
• PTO accrues for all hours worked and begins after 30 days of employment
• In addition, 9 paid holidays for the year
• Affordable health, dental and vision insurance
• Employer paid term life and disability coverage
• Retirement plan

JOB SUMMARY: The Youth Services Coordinator provides professional, compassionate, quality case management and assistance to youth experiencing homelessness at our drop-in center in Anoka. This position will provide access and referrals to basic needs and supplies, community resources and services, and will work individually with youth to set personal goals, provide encouragement, and give them the support they need on their path towards independence and self-sufficiency.

JOB RESPONSIBILITIES

Case Management

• Provide case management to youth in alignment with their goals towards sustainable housing.
• Complete intakes and assessments for new youth participants.
• Provide youth with referrals to community resources and services.
• Documentation through client track of services, case notes, and case management hours.
• Be welcoming and supportive to youth.
• Create a safe and supportive environment for all youth especially LGBTQI+ youth and those from racially and culturally diverse populations.
• Provide guidance and support to volunteers and interns to ensure policies, procedures, and protocols are followed, and that participant needs are being met.

Community Outreach

• Assist in creating and maintaining data tracking outreach program metrics.
• Complete street outreach in Anoka County to engage youth in programs.
• Develop partnerships with schools, organizations, and local businesses for positive outreach relationships.
• Participate in community outreach to create awareness around HOPE 4 Youth programs and services.
• Street outreach is performed in remote and hard to access areas such as campgrounds, under bridges, etc.

REQUIRED QUALIFICATIONS:

Education and Experience:

• Bachelor’s degree in human services or related field; or equivalent combination of education and experience.
• Experience working with and providing case management for at-risk homeless youth ages 16-24 preferred by not required.
• Work experience in street outreach for youth.
• Current training through Streetworks is preferred, but not required.

Knowledge, Skills and Abilities:

• Must be able to work effectively in a diverse, mission-driven agency committed to the principles of diversity, equity, and inclusion with respect to race, ethnicity, gender identity, sexual-orientation, socio-economic status, nationality, and religion.
• Volunteers are an integral part of our work and culture at HOPE 4 Youth. All staff must embrace volunteers as an integral part of the organization, and will manage, supervise, work alongside, and foster good relationships with volunteers.
• Commitment to the mission, and ability to effectively articulate the values and mission of HOPE 4 Youth.
• Ability to establish and maintain effective relationships with youth, families, and community service providers.
• Firm grasp and understanding of effective crisis intervention and programing that is trauma informed, strengths-based, client-centered, and follows a harm reduction philosophy.
• Must be proficient in MS Word, Excel, and be able to produce letters, emails, and reports of professional quality.
• Experience with database and data preferred.
• Must be highly responsive, with a positive attitude and ability to work cooperatively with different types of personalities.
• Fluent in English and a second language preferred.

Licenses and/or Certifications:

• Valid driver’s license, access to reliable transportation, and the ability to meet HOPE’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit (not applicable for new hires living out of state and working remotely).

ORGANIZATION SUMMARY: HOPE 4 Youth is a nonprofit organization firmly rooted in the goal of ending youth homelessness. Our mission is to provide pathways to end youth homelessness. Our vision is to ensure all youth feel safe, valued, and supported while reaching their full potential. This begins with meeting their basic needs and leads to giving them the tools to thrive. HOPE 4 Youth provides a safe place for youth to access basic needs support, educational and employment programs and opportunities, and transitional housing options. We believe in the power of a youth’s potential and work with the community to improve the challenges unhoused youth face.

Diversity and open expression are fundamental to the work of Hope 4 Youth. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials. You may also be contacted by a MACC employee to conduct or schedule an interview.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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