Youth Support Specialist I

Full Time
Minneapolis, MN 55407
Posted
Job description

SHIFTS AVALIABLE:

- 7a-3pm Sunday -Thursday

- 3-11pm either Tuesday- Saturday OR Wednesday-Sunday

  • On Call position

JOB SUMMARY


The Youth Support Specialist provides support and guidance to youth experiencing homelessness at Hope Street for Homeless Youth. The Youth Support Specialist’s primary responsibility is to provide a safe and healthy environment while managing care and action plans for our clients. The Youth Support Specialist coordinates client services with the team, and monitors client progress while ensuring that policies and procedures are enforced consistently.


ESSENTIAL FUNCTIONS


  • Utilize nine guiding principles in engagement of youth. Guiding principles include: journey oriented, trauma-informed, non-judgmental, harm reduction, trusting youth-adult relationships, strengths-based, positive youth development, holistic and collaboration.
  • Complete intakes, assessments, and benefit applications to meet the needs of clients and programs.
  • Evaluate, facilitate and monitor services and client progress to meet established goals and objectives.
  • Coordinate with Case Managers, Therapists, or MHPs to adjust care plans as necessary.
  • Refer clients to appropriate community resources and coordinate services.
  • Represent Catholic Charities at community meetings, task forces, and other events when required.
  • Be vigilant of the facility’s safety and security.
  • Use conflict resolution and de-escalation techniques to defuse crisis situations when necessary.
  • Respond to and resolve all incidents of chemical abuse, theft, threats, and program rule violations.
  • Supervise individual medical needs of youth including the administration of medications and treatment in accordance with instructions from medical staff. Record medications on charts, monitor security of medications.
  • Serve as a mandated reporter.
  • May drive a van to transport clients when required.
  • Regularly attend and participate in team meetings.
  • Other duties as assigned.

Youth Support Specialist II (in addition to the above):

  • Additional area of responsibility (e.g. Safety & Infection Control, Volunteers, Education, etc.) Youth Support Specialist II is then responsible for specific outcomes and expected to meet specific performance in assigned area.

Youth Support Specialist III (in addition to the above):

  • Provide effective communication with parents, social workers, and other professionals.

Youth Support Specialist IV (in addition to the above):

  • Actively participate in the orientation and training of new Youth Support Specialist staff.


MINIMUM QUALIFICATIONS


  • High school diploma and one-year related experience, or Associate’s Degree.
  • Bachelor’s degree preferred.
  • Experience working with homeless or at-risk populations preferred.
  • Excellent communication skills, and the ability to work effectively with and relate to diverse populations, including low-income, homeless, and individuals with mental health issues.

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