Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s WCU Graphics & Printing Department invites applications for the position of Print Shop Supervisor.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Graphics & Printing Department is a valuable on-campus resource to the West Chester University community. With in-house pre-press, print, bindery, and finishing capabilities together with professional procurement of long-run, specialty, and complex jobs, the shop Print Shop typically handles more than 2,500 jobs per year. From intricate, long-run 6-color booklets with sophisticated finishing options to short-run, on-demand digitally printed postcards, the WCU Graphics & Printing department is a full-service design, printing, copying, and bindery production facility.

As part of the Graphics & Printing team, the Print Shop Supervisor manages daily operations and sets priorities for printing operations and graphic design projects by coordinating the design, print, and postproduction functions to achieve quality printing in a timely, efficient, and cost-effective manner.

The Print Shop Supervisor operates and supervises staff who operate commercial, high-speed digital printing equipment, and finishing equipment. This position plans, prioritizes, assigns, and reviews work of staff to ensure the production of high volume, on-demand, and variable data print activities in the most cost-effective manner possible; uses print management software to estimate, job track, and invoice; supervises and performs the set-up and operation of production equipment; diagnoses and resolves equipment operating problems; monitors quality and timely completion of work; ensures staff follows proper safety precautions when operating equipment; and schedules and completes pickups and deliveries, on and off campus, using the University van.

The ideal candidate is a creative problem solver who can work independently to organize printing operations and graphic design project work and set priorities to meet deadline driven critical assignments while providing excellent customer service to a diverse population including faculty, staff, and students.

Responsibilities include:

• 
  Review incoming job orders and status of in progress jobs.
• Assign work to designers, plan schedule for presses and finishing.
• Update job tracking status software.
• Operate a variety of duplicating and finishing equipment.
• Set print jobs sent to RIP by designers, or pickup print ready jobs from department server, and send to RIP.
• Operate digital front end to set page size, orientation, imposition, paper specs, finishing choices as needed.
• Run high speed duplicator(s). Move printed materials to various finishing equipment and finalize job.
• This includes, but is not limited to, commercial paper cutter, collator, folder, binder, drill, scoring and perforating machine, shrink wrap, packing.
• Use Printer’s Plan software to estimate and invoice all jobs using a charge back billing system for all sales and services including graphic design, pre-press, printing, and finishing.
• Export billing file and submit to budget department monthly.
• Provide all customers with billing information with delivery or by PDF.
• Maintain adequate reserve of materials and supplies needed for daily operation and customer support.
• Order supplies
• Schedule maintenance of equipment and department van as needed.
• Drive the shop van to both pick up materials from customers and off-campus vendors and to make deliveries to University customers across campus.
• Use Adobe InDesign and department templates, perform essential typesetting tasks, including business cards, letterhead, envelopes, etc.
• Participate in graphic design planning as needed.
• Work with designers to make simple changes to layouts if needed.
• Send proofs by email to customers and monitor until sign-off and ready for press status.

• Demonstrated proficiency in Microsoft Office including Outlook, Word, and Excel.
• One year as a Print Production Technician OR
• One year as a Mail Production Team Leader OR
• Two years of experience in the operation of high-speed commercial copiers and related finishing equipment used in a print or mail production facility OR
• An equivalent combination of experience and training.
• The ability to lift and carry up to 50 pounds and operate a hand truck.
• A valid driver's license.

• Knowledge of the use and functionality of Microsoft Office Suite Familiarity with print estimating/billing/tracking software, particularly Printer’s Plan.
• Knowledge of office equipment operation.
• Knowledge of operations and workflow of a print production facility.
• Knowledge of digital and computerized equipment and machinery used in print or mail production.
• Ability to operate a personal computer.
• Ability to perform basic mathematical calculations, such as addition, subtraction, multiplication, and division.
• Ability to follow verbal and written instructions.
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to establish and maintain effective working relationships.

• Experience operating Ricoh printing equipment.
• Experience using print management software such as Printer’s Plan.
• Proficiency in Adobe InDesign and Acrobat.
• Experience using Adobe Creative Cloud applications.
• Customer service experience.
• Experience in a fast-paced environment.

Ask about the opportunity to work from home and alternate work schedules.

Candidates should apply online at https://www.schooljobs.com/careers/wcupa. Application allows for cover letter, resume and three references with contact information (All required for consideration)

Applicants must successfully complete the interview process to be considered as a finalist.

Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.