Job description
GENERAL PURPOSE
APPLICATIONS ARE VALID FOR ONE YEAR AND MUST BE SUBMITTED THROUGH NEOGOV
The Communications Officers are assigned to work in the Communications Center. The work involves the screening of requests for assistance in emergency and non-emergency situations. Direct supervision is received from the Shift Supervisor and Operations Manager, and general supervision is received from the Executive Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Receives emergency calls, gathers maximum amount of information in minimum amount of time, determines appropriate response, and dispatches emergency personnel accordingly. Comforting emotionally distraught persons and providing instructions.
- Maintain all requirements for training within the Center and any outside training required.
- Maintain good public relations with citizens and community agencies.
- Monitors radio networks continuously, responding to requests for assistance, maintaining the location and status of users activity, and transmits information to the appropriate users.
- Verifies, enters, maintains, documents and retrieves IDACS/NCIC information for county and other law enforcement and related departments/agencies, such as courts, Prosecutors, and Probation departments. Receives/transmits information pertaining to, but not limited to, criminal histories, driver's licenses, vehicle registrations, gun permits, missing persons, and stolen property. Contacts state and local highway/street departments and various institutions of impending severe weather, such as schools and medical facilities.
- Processes records such as, but not limited to, handgun permits and vehicle identification confirmation for the Indiana State Police Firearms section and the Indiana Bureau of Motor Vehicles.
- Maintains efficient operation of the Center's communications systems and other assigned equipment.
- Must be able to recognize and contact appropriate vendors during system failures. Be able to function properly during any/all system's failures.
- Provide pre-arrival instructions if necessary.
- Monitor all security systems and recording devices pertaining to the operations of the Center.
- Provide road and weather information upon request.
- Maintains current knowledge of county, including municipalities, subdivision, streets, businesses and telephone prefixes.
- Page all required fire department runs in regards to general tone, out of district, working incidents and hospital diversions.
- Fax warrants and other information as requested to requesting agencies, as well as fire run reports.
- Personal Appearance - Uniform and have a professional appearance including personal hygiene and grooming.
- Personal Conduct - Display conduct on and off duty that holds a positive and professional image within the Center and the community. Possess considerable knowledge of departmental rules and procedures as they relate to the Communications Officer role.
- Promotes goodwill and a positive attitude among fellow employees.
- Performs other related duties as may be assigned.
REQUIREMENTS
- High school diploma or GED equivalent
- Successfully pass each phase of the hiring process:
- Written Assessment
- Computer Aptitude - CritiCall
- Interview
- Background Investigation
- Psychological Exam
- Medical Exam (vision, hearing, drug screen, etc)
NECESSARY KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of word processing and computer operations.
- Knowledge of local geography and surrounding areas.
- Ability to follow both oral and written instruction.
- Ability to speak and pronunciate properly.
- Ability to react quickly and calmly in emergency situations.
- Will be assigned to shift work as needed, including but not limited to 1800 to 0600 and every other weekend.
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.
Intrested in this job?
Related Jobs
All Related Listed jobs
SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus
Davie, FL 33331
$36,000 - $60,000 a year Just posted