Job Summary:

The Account Manager will be in charge of prospecting, qualifying, and closing sales regarding new company business. Account manager duties will include maintaining existing accounts, developing new accounts, and coordinating with the leadership team.

A successful account manager should have excellent communication and relationship-building skills as well as the ability to work independently with minimum supervision.

Duties/Responsibilities:

• Identify strategic, new business growth opportunities
• Leverage relationships to aid in the building of referral accounts and contacts
• Plan, execute, and manage client accounts and projects
• Collaborate with clients to determine service requirements or solutions
• Develop project plans to meet client goals and objectives
• Build relationships with clients to ensure Tribal Health and project success
• Create a pleasant experience for clients by coordinating with internal team to provide solutions
• Provide regular updates, respond to inquiries, and address any client concerns in a timely manner
• Coordinate and facilitate regular client meetings
• Monitor and manage project performance
• Oversee the development of new client relationships
• Ensure client satisfaction and retention

• Keep records of calls and sales and note useful information for further development

Required Skills/Abilities:

Examples:

• Exceptional analytical and conceptual-thinking skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent technical and communication skills
• Experience using customer relationship management (CMS) software
• Experience creating detailed reports and giving presentations
• Competency using Microsoft Office Suite or related software
• A track record of following through on commitments
• Excellent planning, organizational, and time management skills

• Excellent sales and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

Examples:

• Bachelor’s degree in business administration, marketing or a related field; MBA preferred
• Minimum of 2 years’ experience in business analysis or a related field

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Equal Opportunity Employer/ Vet/ Disability

American Indian applicants receive preference in employment and training incident to such employment